Business Operations Lead

About Wilmarcs Motion Pictures

Wilmarcs Motion Pictures is a premium corporate and commercial video production company creating films for leading brands across India and Australia. We specialize in corporate films, brand stories, documentaries, commercials, events, testimonials and digital content.

As we continue to grow, we are looking for a Business Operations Lead who will become the operational backbone of the company and work directly with the Founder.

Role Overview

This is not a typical operations role.

You will be responsible for ensuring that Wilmarcs runs smoothly every day—from team management and client communication to project execution, finance coordination and business operations.

You should be someone who enjoys taking ownership, solving problems independently and leading people with confidence.

Key Responsibilities

Leadership & Operations

• Lead the day-to-day operations of the company.
• Conduct daily team meetings and set priorities.
• Ensure every department functions efficiently.
• Take operational decisions without waiting for constant direction.
• Build accountability across the team.

Client Management

• Handle client communication and escalations.
• Negotiate timelines and expectations.
• Resolve project challenges professionally.
• Build long-term client relationships.

Project Delivery

• Ensure every project is delivered on time and at the expected quality.
• Coordinate with producers, editors, cinematographers and freelancers.
• Monitor project progress and remove bottlenecks.

Business Operations

• Improve company systems and workflows.
• Create and implement SOPs.
• Track operational KPIs.
• Improve efficiency across departments.

HR & Team Management

• Support hiring and onboarding.
• Conduct performance reviews.
• Build a strong team culture.
• Mentor and develop employees.

Finance Coordination

• Coordinate with accounts for invoicing, collections and vendor payments.
• Monitor project budgets and profitability.
• Ensure operational financial discipline.

Founder Support

• Represent the Founder during his absence.
• Ensure business continuity.
• Identify operational improvements and growth opportunities.

What We’re Looking For

• 5–10 years of experience in operations, production or business management.
• Experience in a creative agency, advertising agency, production house, media company or event company is highly preferred.
• Excellent leadership and decision-making ability.
• Strong communication and negotiation skills.
• High ownership and accountability.
• Ability to manage multiple projects simultaneously.
• Commercial understanding of budgets, profitability and business operations.
• Comfortable working in a fast-paced creative environment.

Ideal Candidate

We’re looking for someone who:

• Takes ownership instead of waiting for instructions.
• Can confidently handle difficult client conversations.
• Is respected by teams because of actions, not authority.
• Solves problems independently.
• Thinks like a business owner.
• Can represent the company with confidence.
• Wants to grow into a senior leadership role.

Success in the First 6 Months

You will be considered successful if you:

• Build a highly accountable team.
• Improve project delivery timelines.
• Reduce operational bottlenecks.
• Strengthen client satisfaction.
• Improve internal communication.
• Help the Founder focus on business growth instead of daily operations.

Growth Path

Business Operations Lead

↓

Head of Operations

↓

Chief Operating Officer (COO)

Why Join Wilmarcs?

This is a rare opportunity to work directly with the Founder of a growing creative company and play a key role in shaping its future. If you enjoy ownership, leadership and building systems that help people do their best work, we’d love to hear from you.