Account Manager

Company Description Weboin Digital Marketing Agency, part of Weboin Technologies Private Limited, is a leading provider of digital marketing and web development solutions that help businesses build a strong online presence. The agency offers comprehensive services across branding, website design and development, search engine optimization, and e-commerce to support startups and established brands. Its mission is to enable clients to enhance operational performance, deliver products and services more efficiently, and grow in existing and new markets.

The team comprises experienced consultants from technology, sales, and marketing backgrounds, with extensive hands-on expertise and exposure to Indian and international organizations. Weboin focuses on serving brands across key sectors such as Education, Real Estate, Medical, Fashion & Apparel, FMCG, Consumer Durables, Technology, Retail, and Infrastructure.
Role Description The Account Manager role is a full-time, on-site position based in Chennai. The Account Manager will manage day-to-day client relationships, understand business goals, and translate them into digital marketing strategies and actionable plans.

Responsibilities include coordinating with internal teams to deliver campaigns, websites, and SEO initiatives on time and within scope, monitoring performance, and preparing regular reports and insights for clients. The role involves conducting review meetings, handling feedback, resolving issues proactively, and identifying opportunities to upsell or cross-sell services. The Account Manager will also collaborate closely with sales, marketing, and technical teams to ensure a seamless client experience and long-term retention.
Qualifications

• Client relationship and account management skills, including stakeholder communication and expectation setting.
• Exposure to digital marketing domains such as social media, SEO, paid campaigns, and website projects.
• Project coordination abilities, including planning, prioritization, and timeline management.
• Strong analytical and reporting skills, with comfort using data to explain performance and recommend actions.
• Excellent written and verbal communication skills in English; additional language proficiency is an advantage.
• Ability to work collaboratively with cross-functional teams and handle multiple client accounts simultaneously.
• Bachelor’s degree in Marketing, Business, Communications, or a related field; relevant experience in an agency or digital environment is preferred.
• Familiarity with CRM tools, productivity software, and basic understanding of web technologies is beneficial.
• Demonstrated problem-solving mindset, customer-centric approach, and ethical business conduct.