Shopify Merchandising & Operations Executive

Role: Shopify Merchandising & Operations Executive (Part-Time)

Overview

We’re looking for a Shopify-focused Merchandising & Operations Executive who can take

ownership of product performance, stock planning, and backend operations. This role is

heavily merchandising-driven, combined with Shopify expertise and strong operational

support.

This is not just an admin role; we need someone who understands how products sell, how to

plan inventory, and how to optimise the online store for performance.

Key Responsibilities

1. Merchandising & Trading (Core Focus)

● Manage product merchandising across the Shopify store

● Analyse sales performance and generate regular reports

● Drive planning based on product performance and trends

● Handle stock forecasting and inventory planning

● Identify opportunities to improve product visibility and conversion

2. Shopify Backend & Integrations

● Manage and update products, collections, and website content

● Handle backend operations, including pricing, inventory, and product uploads

● Work on Shopify integrations (apps, tools, third-party systems)

● Troubleshoot and, where possible, resolve backend issues.

3. Website Administration

● Maintain overall website hygiene and accuracy

● Ensure collections, categories, and product listings are optimised

● Support promotional setups and campaign launches

4. Customer Support

● Handle customer queries across email and other channels

● Manage order issues, returns, and refunds

● Ensure a high standard of communication and customer experience

Requirements

● Strong hands-on experience with Shopify (essential)

● Proven experience in eCommerce merchandising (this is a priority)

● Comfortable working with sales data, reports, and forecasting

● Strong numerical and analytical skills

● Experience with stock planning and inventory management

● Understanding of Shopify integrations and apps

● Highly organised with attention to detail

● Strong communication skills (customer-facing experience required)

Nice to Have

● Experience in fashion or D2C eCommerce

● Familiarity with analytics tools and reporting dashboards

● Understanding of conversion optimisation and online trading

Working Details

● Monday to Friday

● UK working hours (or overlap required)

● Remote