Technical Sales Account Manager

Overview

In this role you will drive sales and technical enablement for our partner ecosystem within a fast-paced, tech‑first ecommerce environment. You will support partner acquisition, product evaluation, and education while advocating for partners and capturing feedback. Training starts on day one, helping you grow into a trusted advisor to senior executives.

You help expand product adoption and revenue across the partner network, working closely with cross‑functional teams to scale impact.

• training from day 1

• Support partner acquisition and development
• Advocate for partners by feeding back issues to Continuum
• Conduct training sessions for individuals and groups (in person and online)
• Introduce and upsell new products and services to partners
• Log and track daily activities in CRM (SalesForce)
• Increase usage of Continuum solutions and boost partner revenue

• Experience in a technical sales position
• Technical aptitude in Server & Network Monitoring and desktop maintenance
• Ability to build and maintain relationships with senior executives
• Ability to multi-task in a fast-paced environment
• RMM experience beneficial (Labtech, Kaseya, LogicNow, Autotask/AEM)
• Backup & Disaster Recovery reseller experience beneficial (Datto, Storage Craft, Veeam, Symantec)
• Experience in a partner channel / IT Solutions provider (MSP)
• Strong customer-facing, verbal and written communication
• Experience selling B2B software

• strong communication
• relationship building
• high energy
• Server & Network Monitoring
• Desktop Maintenance
• RMM tools (Labtech, Kaseya, LogicNow, Autotask/AEM)