Transformation Manager
Tata Consultancy Services
Job Description
Role- Transformation Program Manager Required Technical Skill Set- role requires strong program governance, stakeholder leadership, financial control, and execution rigor Desired Experience Range-10-15 yrs Location of Requirement - Noida only Experience & Qualifications 15+ years of overall experience in technology or business transformation 5+ years leading large‑scale transformation programs or portfolios Demonstrated experience managing multiple vendors and 3rd ‑ party tool implementations Prior experience in large enterprise or global accounts preferred Program/Project Management certification (PMP, PgMP, SAFe, PRINCE2) – preferred Desired Competencies (Technical/Behavioral Competency) Must-Have The Transformation Lead will act as the end ‑ to ‑ end Program Manager for digital and automation transformation across a large, complex enterprise account. The role is accountable for strategy-to-execution delivery of initiatives spanning RPA, Power BI & Analytics, COTS platforms, and 3rd ‑ party technical tools , while leading multiple cross‑functional teams and ensuring measurable business outcomes. Good-to-Have This role requires strong program governance, stakeholder leadership, financial control, and execution rigor , combined with hands‑on understanding of enterprise technology transformations. Key Skills & Competencies Strong Program Management capability in large, multi‑year transformation programs Proven experience with RPA, BI/Analytics (Power BI), COTS platforms , and vendor‑led solutions Executive‑level stakeholder management and communication skills Strong financial, risk, and dependency management Ability to operate in complex, matrixed enterprise environments Outcome‑focused mindset with strong problem‑solving and decision‑making skills Key Responsibilities 1. Transformation & Program Leadership Own and drive the overall transformation roadmap across automation, analytics, and enterprise tools for the account Translate business objectives into structured programs, releases, and delivery plans Ensure alignment between business outcomes, technology solutions, and operational change Act as the single point of accountability for transformation delivery across multiple initiatives 2. Program & Delivery Management Lead multiple concurrent workstreams (RPA, BI/Power BI, COTS, integrations, 3rd‑party tools) Establish and run program governance : cadence, steering committees, RAID, dependencies, and milestones Drive on ‑ time, on ‑ budget, high ‑ quality delivery across all initiatives Proactively manage risks, issues, and cross‑team dependencies Ensure adherence to agreed scope, timelines, and quality standards 3. Technology & Solution Oversight Provide delivery leadership across: RPA platforms (e.g., UiPath, Automation Anywhere, Blue Prism) Power BI / Analytics solutions (data models, dashboards, reporting adoption) COTS platforms (ERP, procurement, finance, HR, CRM, or domain‑specific tools) 3rd ‑ party technical tools and vendor‑led implementations Work closely with architects and technical leads to ensure fit ‑ for ‑ purpose solutions Ensure integrations, data flows, and security standards are well governed 4. Stakeholder & Client Management Serve as the primary transformation interface for senior client stakeholders Drive executive ‑ level communication , including progress, risks, and value realization Manage expectations and resolve conflicts across business, IT, vendors, and delivery teams Lead QBRs, steering committee updates, and transformation reviews 5. Financial & Commercial Management Own program financials including budgets, forecasts, burn, and benefits tracking Drive value realization : productivity gains, savings, automation ROI, and adoption metrics Support commercial discussions including change requests, scope trade‑offs, and prioritization Ensure financial transparency and strong cost control across initiatives 6.
Team Leadership & Ways of Working Lead and mentor multiple small, cross ‑ functional teams (PMs, analysts, developers, vendors) Set clear goals, delivery standards, and accountability across teams Drive agile, hybrid, or waterfall delivery models as appropriate Foster a culture of ownership, speed, quality, and continuous improvement