Software Developer

Joining Arup

Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.

The Product & Application Development Team

The product and application development team provides software development skills and corporate solutions across the business, focusing on core HR and finance systems to support staff with low barriers to key tasks, workflows and processes.

The Opportunity

At Arup you belong to an extraordinary collective that encourages individuality. Your work will have meaningful impact for clients, communities and the business.

• Join a diverse, global team delivering solutions to thousands of users worldwide.
• Act as the primary point of contact for all support calls, triaging, re‑routing, resolving or escalating as needed.
• Participate daily in Scrum events: stand‑ups, backlog grooming, sprint reviews, demos and retrospectives.
• Collaborate with support teams to address escalated issues and transfer knowledge.

Did you know

The Digital Technology team are proud prior winners of the IT Team of the Year Award at the Chartered Institute of IT’s UK IT Industry Awards.

Is this role right for you?

This role requires the following skills:

• Strong communication skills to support diverse, globally dispersed users via video, voice, chat and email.
• Experience troubleshooting cloud, web and desktop environments.
• Familiarity with web, desktop and cloud-hosted solutions.
• Experience with issue and call tracking tools such as Service‑Now and JIRA.
• Understanding of databases, storage, services and networking basics.

What We Offer You

We provide an attractive total reward package to acknowledge each member’s contribution, including benefits that support health and wellbeing, continuous learning opportunities and opportunities to create impact through work.

• Hybrid and flexible working arrangements.
• Paid parental leave (primary carer 16 weeks at half pay, up to 32 weeks potential; support carer 4 weeks).
• Birthday leave.
• Annual leave loading.
• Option to purchase additional leave (up to 20 days for permanent employees).
• International mobility opportunities.
• Life and income protection insurances.
• Interest‑free solar energy and bicycle loans.
• Novated car lease.
• Ovasaver with discounts, vouchers, cashback and exclusive offers.

Equal Opportunity, Shared Values

Arup is an equal opportunity employer that actively promotes diversity and inclusion. We welcome applications from individuals of all backgrounds, including age, gender identity, marital status, disability, neurotype, race, ethnicity, faith, sexual orientation, socioeconomic background and pregnancy or family leave status. We are open to diverse experiences, perspectives and ideas, and we are committed to creating an accessible and inclusive workplace for all.

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