Product Manager (CX Commerce)

Overview

In this role you bridge business strategy and hands-on delivery to create high-performing digital products for a major automotive client. You will coordinate cross-functional teams across agency and client partners to ensure solutions meet user needs and business objectives. Expect end-to-end ownership, data-driven decision making, and a focus on measurable performance improvements.

You’ll work in a collaborative, hybrid environment that values heart, brains and courage and offers opportunities to shape digital product strategy at scale.

• Discretionary bonus scheme
• Training opportunities
• Competitive pension
• Medical insurance
• Life assurance
• Family friendly policies

• Lead end-to-end product lifecycle from discovery to market launch
• Translate market, user and stakeholder needs into detailed requirements and briefs
• Manage prioritisation and backlog using WSJF and quarterly planning horizons
• Act as the primary liaison across a complex stakeholder map with cross-functional teams
• Collaborate with UX, UI and content squads to align on user outcomes and brand guidelines
• Drive data-informed decisions, performance monitoring, and continuous CRO and optimisation
• Embed SEO in early planning and prioritisation to avoid it being an afterthought

• Experience in product management for consumer-facing digital products
• Experience in the automotive space preferred (CX, configurators, lead capture, CRM, fleet/retail touchpoints)
• Customer-centric mindset with ability to translate objectives into digital KPIs
• Strategic and analytical thinker with commercial focus
• Technically literate and data-driven; comfortable with analytics
• Excellent communicator and negotiator with stakeholder management skills
• Tools experience: Jira, Confluence

• Customer-centric mindset
• Strategic and analytical thinking
• Excellent communication and negotiation
• Jira
• Confluence
• Data-driven decision making