Operations Analyst, NCT

Description Process Executive will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties. You needs to ensure adherence to all cut-off times and quality of processing as maintained in SLAs. He/she should ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified.

Should take responsibility and act as backup for the Peers in their absence and share best practices with the team. What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Manage Reconciliation and regulatory reporting process. Identify the cause and assign the ledger break to correct team for further investigation & resolution.

Perform primary investigation on the ledger/reporting breaks. Escalate all issues properly, in time, to the appropriate level, to avoid any adverse impact on the business Responsible for understanding client’s needs from a technical and operational perspective Ensure support for managing internal projects/initiatives, Timely response to all clients’ queries. Ensure strict adherence to all internal and external process guidelines including compliance and legal.

Ensure he/she has assisted in creating proper backups through adequate cross training, within the department Your skills and experience Skills: Have basic knowledge of Bank reconciliation process. Excellent communication skills (verbal and written). Ability to work well under pressure and be comfortable in a fast paced environment.

Experience: Experience in accounting or bookkeeping.(Preferred) Knowledge of Financial products like Deposits, loans etc. How we’ll support you Training and development to help you excel in your career. Coaching and support from experts in your team.

A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs.