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Account Manager

Merck

NottinghamFull-timeMid LevelOn-site

Job Description

Overview

In this field-based role you will grow and develop sales for Discovery Solutions in Biology & Chemistry within key UK accounts. You will build strong customer relationships and act as the main contact for lab staff, procurement and related teams to deliver sustainable growth. Youโ€™ll coordinate field and office support, track activity, and manage account plans to build pipelines while hitting quarterly and annual targets.

This position suits a customer-oriented self-starter who can drive both customer success and commercial results in a collaborative, science-driven environment. You will help the organization spark discovery and elevate humanity through scientific solutions.

Responsibilities
  • Grow sales across Discovery Solutions portfolio within key accounts
  • Build and maintain strong customer relationships
  • Identify high-impact opportunities and drive growth
  • Serve as primary contact for stakeholders inside and outside the lab
  • Provide customer-oriented solutions and support end-users
  • Coordinate support across field and office-based teams
  • Utilize tools to track activity, share account knowledge, manage account plans, and build pipelines
  • Meet quarterly and annual growth targets
Key requirements
  • Scientific degree or equivalent experience with knowledge of relevant laboratory techniques
  • Previous field sales experience in a similar industry with consultative selling skills
  • Strong account planning, pipeline management and commercial awareness
  • Excellent communication, interpersonal and presentation skills
  • Self-starting, proactive approach
  • Flexibility, personal accountability and ability to work collaboratively
  • strong communication
  • interpersonal skills
  • presentation skills
  • knowledge of laboratory techniques
  • consultative selling
  • account planning

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