Account Manager
Merck
Job Description
Overview
In this field-based role you will grow and develop sales for Discovery Solutions in Biology & Chemistry within key UK accounts. You will build strong customer relationships and act as the main contact for lab staff, procurement and related teams to deliver sustainable growth. Youโll coordinate field and office support, track activity, and manage account plans to build pipelines while hitting quarterly and annual targets.
This position suits a customer-oriented self-starter who can drive both customer success and commercial results in a collaborative, science-driven environment. You will help the organization spark discovery and elevate humanity through scientific solutions.
Responsibilities- Grow sales across Discovery Solutions portfolio within key accounts
- Build and maintain strong customer relationships
- Identify high-impact opportunities and drive growth
- Serve as primary contact for stakeholders inside and outside the lab
- Provide customer-oriented solutions and support end-users
- Coordinate support across field and office-based teams
- Utilize tools to track activity, share account knowledge, manage account plans, and build pipelines
- Meet quarterly and annual growth targets
- Scientific degree or equivalent experience with knowledge of relevant laboratory techniques
- Previous field sales experience in a similar industry with consultative selling skills
- Strong account planning, pipeline management and commercial awareness
- Excellent communication, interpersonal and presentation skills
- Self-starting, proactive approach
- Flexibility, personal accountability and ability to work collaboratively
- strong communication
- interpersonal skills
- presentation skills
- knowledge of laboratory techniques
- consultative selling
- account planning