Account Manager

Location: Greater Ottawa Area / Toronto, Hybrid (2-days per week onsite) Language: Strong English communication required, both written and spoken Background Check Requirement: Criminal Record Check and References About the Opportunity This is an exciting opportunity for a relationship-driven sales professional who wants to grow their career within our Professional Administrative Services staffing division. Within these teams, you’ll play a hands-on role in expanding established staffing practices, partnering closely with clients to deliver thoughtful, people-first staffing solutions. In this role, you’ll work alongside a collaborative team that values integrity, curiosity, and long-term partnerships. Your ability to understand both client needs and candidate goals will directly shape successful placements and lasting relationships, making a meaningful impact for individuals and organizations alike. What’s In It for You You’ll join a people-first organization that believes in flexibility, learning, and career growth. This is a workplace that values mentorship, open collaboration, and celebrating individual contributions. You can expect competitive compensation and benefits, flexibility, and clear career pathing opportunities supported by ongoing coaching and access to experienced leaders who want to see you succeed. Your Responsibilities Your main responsibilities will include but may not be limited to the following: Actively engaging with existing and prospective clients and responsible for expanding our presence in the marketplace Expanding existing relationships to generate new business and grow sales Preparing and delivering presentations on staffing services Operating from a service mindset; listening to client issues and identifying staffing solutions Negotiating and closing deals; handling complaints or objections Retaining clients by providing superior customer service and staffing support Cross selling to identify opportunities for other divisions Marketing strong candidate resources based on client needs Resolving any issues that arise throughout the placement process Conducting after placement service calls and visits with both candidates and clients Visiting top clients on a quarterly basis Adhering to our high level of service standards and delivery Preparing and reporting on sales goals Participating in networking events and conferences on behalf of the company Skills and Qualifications 1+ years of sales or business development experience required, preferably from a staffing environment Must be based in the Greater Ottawa area to meet with clients in-person as needed Passion for creating and fostering new relationships You are a driven professional who is self-motivated for achieving and exceeding individual and team goals Focused on driving client/candidate success and delivering the ultimate experience Exceptional verbal and written communication skills Ability to prioritize and execute tasks in a fast-paced environment while meeting tight deadlines You are a team player who loves to work collaboratively Natural curiosity about people, their backgrounds and experience Technical aptitude in the use of business software University Degree or College Diploma preferred All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities.

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