Outlet Manager

Job Description - Plan for outlet budget and review forecast on revenue and expenditure on monthly basic. - Analyze and submit month-end reports and identify deviation from business plan goals. - Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet. - Plan, implement and measure profit enhancement programs by working with the kitchen &Marketing Department. - Prepare & submit post-mortem promotion report to F&B Manager upon completion of promotion. - Implement and maintain control measures to ensure that food &beverage costs, productivity, Labour costs and operating supply costs for the outlet is in line with budget. - Conduct departmental daily briefings to ensure that all pertinent information is well received by team members - Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards - Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service - Handle guests’ complaints and comments tactfully and efficiently. - Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations - Maintain complete knowledge of all food & beverage services, contents &preparation methods, outlets and hotel services/features - Ensure that health, safety and security procedures are in place in the outlet - Attend all briefings, meetings and trainings as assigned by management Qualifications - Hotel Management graduate or equivalent - Good reading, writing and oral proficiency in English language - Minimum 2 years of relevant experience in a similar capacity Additional Information Come As You Are Work With Purpose Grow, Learn and Enjoy Explore Limitless Possibilities