Brand and Marketing Lead

Are you a strategic and creative brand and marketing professional who can turn insights into compelling campaigns that drive awareness, engagement and growth? SSI is seeking a Brand and Marketing Lead to help strengthen how we connect with communities, partners, funders and stakeholders across a diverse, purpose-driven organisation.

Reporting to the General Manager, Strategic Partnerships and Sustainable Development, this role will lead the development and delivery of brand and marketing strategies for assigned core service areas. You will work closely with program teams, corporate functions, external agencies and community stakeholders to deliver integrated campaigns that support SSI’s organisational growth objectives and reinforce our brand.

The Brand and Marketing Lead is a full-time max term contract until end June 2027, with flexibility to be based from either our Sydney or Brisbane offices.

About the Role

You will:

• Develop and deliver brand and marketing strategies that support growth, engagement and stakeholder goals.
• Lead integrated campaigns across digital, advertising, email, social media, web and owned channels.
• Create audience-focused, brand-aligned content for diverse communities.
• Use market research and audience insights to guide campaign planning, targeting and messaging.
• Track, analyse and report on campaign performance to improve outcomes.
• Partner with program and corporate teams to provide marketing advice and ensure consistent messaging.
• Work with agencies and suppliers to support high-quality campaign delivery.
• Manage marketing budgets and resources to maximise value and return on investment.

About You

You are a confident, proactive and solutions-focused marketing professional with strong judgement, excellent communication skills and the ability to manage multiple priorities in a fast-paced environment. You enjoy working collaboratively with internal and external stakeholders and can translate complex program goals into clear, engaging and effective marketing activity. You are comfortable working across strategy and execution, from developing campaign plans and messaging to reviewing performance data and recommending improvements.

You will bring:

• Relevant qualifications in Communications, Marketing, PR or a related field.
• 5+ years’ experience in marketing, brand or communications.
• Proven experience delivering campaigns that drive growth, engagement or revenue.
• Strong knowledge of brand, marketing, communications planning and best practice.
• Excellent written and verbal communication skills across different audiences and channels.
• Experience creating content for web, social media, email and video.
• Solid digital marketing skills, including SEO, social media, paid ads and email marketing.
• Ability to use data and insights to improve campaign performance.
• Strong project management skills across planning, budgets, priorities and delivery.
• Collaborative, solutions-focused style with strong stakeholder skills.
• Confidence using tools such as Meta Ads Manager, Google Ads, Google Analytics and WordPress.
• Canva or Adobe design skills highly regarded.
• Experience in culturally diverse or trauma-informed communications desirable.

About Us

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

About our Benefits

• Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
• Industry leading hybrid and flexible working arrangement supporting work from home and office, including the opportunity of a 9-day fortnight
• Access to in-house training and learning opportunities for professional development and growth.
• Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process

SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people’s safety, and wellbeing is embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

All staff who work on, support, or manage Queensland child-related work must hold a Blue Card, even if they are not based in Queensland.

Our commitment to Diversity

SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.

Applications close 9th August 2026

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