Software Developer

The Fidelis Partnership is a leading privately‑owned, Bermuda‑based Managing General Underwriter, which, through its subsidiaries, is a global underwriter of property, bespoke and specialty insurance and reinsurance products. The Fidelis Partnership is one of the largest Managing General Underwriters globally and its operations also include outwards reinsurance, claims handling, exposure management and portfolio analytics. The Fidelis Partnership also sponsors and incubates specialist MGAs through its Pine Walk platform.

The Fidelis Partnership is separately owned and managed from the ownership and management of Fidelis Insurance Group.

Across product lines and geographies, we focus on three diversified pillars: reinsurance, specialty and bespoke solutions. We are truly diversified. Our long‑standing partnerships with capital providers and quota share partners make us nimble. Our breadth of expertise and capabilities deliver outstanding market returns.

The role

The Full‑Stack Software Engineer is a key role within the Fidelis MGU technology team. You will work designing and developing bespoke tools and systems in support of Fidelis’ business processes, liaising with our PMO and users across business units to thoroughly understand user requirements. As a full‑stack developer you will work within an agile team delivering solutions for internal and external users to the highest standards across a range of our technology systems, from the UX design through to business logic and data persistence.

You will be operating in a Microsoft tech stack environment with a mix of on‑prem and cloud (Azure) hosting.

Key accountabilities

• Designing and developing bespoke tools and systems in support of Fidelis’ business processes
• Day to day you will be involved in designing and developing new software as well as supporting existing applications, including investigating, evaluating, and making recommendations for optimisations to our systems
• Work closely with other software development teams (internal and external), tech architects and business owners to refine requirements and translate business needs into IT solutions
• You act as a technical guide for your team, providing direction on technology use, improving our processes on a continuous basis
• Liaise with management across the business to ensure there is always an approach of continuous improvement and implementation of best practice
• Effective documentation of relevant tools and reports
• Investigating, evaluating and making recommendations for improvements to current and new software
• Work with the Infrastructure team as needed to ensure the technology environment requirements are known and are properly supported, fit for purpose, and kept up to date
• Create a supportive and rewarding working environment that aligns with the company culture as well as instilling a sense of ownership, accountability and technical excellence in your team driving efficient processes and constantly push engineering best practice
• Monitor efficiency of resource use and efficiency of delivered systems
• Develop a thorough understand of our industry and our products and services
• Regular progress reporting, defining and reporting KPIs and key objective/result metrics including helping your team define, drive and achieve their objectives and key results
• Keep stakeholders up to date on all activities that affects their individual goals and be a point contact for work status
• Continual focus on long term technology effectiveness, simplicity of solutions and appropriate controls
• Estimate projects and tasks, working closely with technical and business teams as needed

Skills & experience

• Bachelor’s degree (or equivalent) in a relevant field
• Minimum 5 years’ experience in a similar technical role
• Strong customer service mentality with the ability to develop and maintain relationships with stakeholders at all levels
• Strong motivational and people skills, helping team members to excel in a culture of collaboration and openness
• Excellent organisation and time‑management skills, with demonstrated ability to work in a dynamic and fast‑paced enterprise level environment
• Strong communication skills, both oral and written with proven ability to influence change. You should be able to communicate clearly and with purpose, working effectively with team members and stakeholders across the organisation
• Clear ability to run and manage processes efficiently, including change processes, aligning with other teams as needed
• Able to deliver objectives assigned to you with a strong sense of urgency
• Always maintain a high bar of quality and have pride in doing work well to high engineering standards
• Drive and support innovation in a pragmatic and effective way to meet the needs of the business
• Adaptable working in a heterogeneous IT environment
• Leading by example in terms of our company culture and values
• Passionate about building high‑quality systems with meticulous attention to detail
• Ability to follow and improve process, and improve your skills on an ongoing basis
• Fluent in Agile/Scrum
• Supporting and building a team culture of security, innovation, efficiency, accountability and initiative, with a focus on process simplification and outcome delivery
• Strong leadership skills, an innovative mindset and experience as a proactive team player
• Take ownership of your work and responsibility for outcomes delivering key projects
• Work closely with technical leadership and peers to create product roadmaps, estimate work packages and set priorities for your teams
• 5+ years development experience in Microsoft .NET Development (C#)
• Experience in implementing Message Queue/Microservice Architecture, with both on‑prem & Cloud‑based experience a plus
• Strong UI design and development skills with deep appreciate of UX/usability and designing performant and responsive interfaces. Experience with WPF an advantage
• 5 years’ SQL Server Database Development experience; Experience with large datasets and data warehouse experience is a plus
• Solid Experience with ORM Frameworks (Entity Framework preferred)
• Experience in the financial services industry an advantage; Insurance/Reinsurance experience preferred
• Demonstrated expertise of Microsoft SSRS; expertise in Microsoft PowerBI a plus
• Familiarity with Message Queue Technologies (RabbitMQ, Kafka, etc.)
• Experience in Microservice Design, containerization, orchestration
• A thorough understanding of Web API development and understanding of API gateway technologies

Diversity, Equity & Inclusion

• Insofar as possible, we aim to ensure the composition of our workforce reflects the make‑up of the local community
• We have specific programmes in all our offices to support diversity within the hiring process, e.g. internship and scholarship award programmes
• This is a particular focus in Bermuda, where we engage actively with local organisations to source diverse talent and provide coaching/mentoring for underrepresented groups
• We aim to maintain a focus on equal opportunities across all stages of hiring process
• We measure and minimise the pay gap where possible.

Bring Your Whole Self to Work

Our vision is for a workplace culture where differences are valued and where diversity of background, experience and thought are welcomed. We want to create an environment where all employees, regardless of who they are, are given equal opportunities for career progression and enjoy fair reward from their and The Fidelis Partnership's successes. This will be driven by a workforce that embraces Diversity & Inclusion at every level, in every department across The Fidelis Partnership.

To ensure that all candidates have a fair opportunity to show their abilities during the recruitment process, adjustments may be required. If your physical or mental health or disability may necessitate an adjustment, please contact [email protected] to discuss. All information relating to your health or disability will be treated in accordance with our data protection policy.

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