Technician

Discover a great place to work at Harvey Norman – an Australian Retail icon in the home and lifestyle space.

About the Role

The Harvey Norman Browns Plains Technology & Entertainment Team is looking for a passionate, customer‑service focused Technician/Salesperson to deliver Great Service, Always! to customers. You should have an understanding of PCs, software, and related peripherals, as well as home solutions, and a desire to find the best outcome for customers.

Responsibilities & Expectations

• Be passionate about retail.
• Motivated and results‑driven with outstanding customer service and communication skills.
• Enjoy working in a team environment.

Qualifications

• Experience in a customer‑focused retail business.
• High level of technology and entertainment product knowledge to support customer queries.
• Technical knowledge of related peripherals such as digital cameras, printers, networking, and software programs.
• Knowledge of Apple products is highly desirable.
• Ability to service customers while managing tasks around their needs.
• Ability to provide exceptional customer‑focused problem solving.
• Experience resolving customer complaints and making quick decisions to ensure happy customers and timely services.
• Passion to exceed individual and store sales targets.
• Flexibility across retail trading hours including weekends, public holidays and late night shifts.

What We Offer

• Generous staff discounts.
• Fantastic incentive‑based promotions.
• Career progression with a wide support network for professional development.
• Recognition and rewards for good performance.
• A flexible and positive work environment.

Please submit your application for consideration.

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