Technical Sales Advisor

Resapol is a distributor of specialist building products. We work with all the leading UK manufacturers through our UK-wide network of branches.

We offer a great brand name after 25 years in business.

This Sales Coordinator will be based at our Leigh branch, which is one of our top performing branches that has within it a wealth of experience in the business.

The company boasts a dedicated team of internal sales advisors that have all come into the team with minimal experience but have gone on to have careers within the business.

The Sales Coordinator role is a busy role working with all team members in the branch and alongside our technical specialists across the business.

• Respond and resolve customer enquiries including providing technical help and advice.
• You will price and process orders and update customers on deliveries.
• Process returns and escape any product queries.
• Proactively contact customers (existing & new) to promote offers and branch campaigns to generate additional business.
• You will be targeted on bringing back on lapsed customers
• You will account manage regular customers to increase customer spending.
• Support key administrative processes within the branch, to ensure its smooth running.
• To be successful in this role, you will receive 1st class training and support.

• Telephone-based sales or customer service experience
• Good IT skills, word, excel, emails and CRM
• GCSEs in English and Maths, or equivalent qualification
• Ability to multi-task and keep your cool
• Team player
• Previous experience of working in a trade / construction role is desirable
• Office based Monday to Friday 8-5. Job Type: Full-time

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