Success Factors Analyst

Success Factors Analyst, Mercury Headquarters, Ballycoolin, Dublin

Scope Of Role

The SAP SuccessFactors Analyst is responsible for configuring, supporting, and optimizing the SAP SuccessFactors suite to meet evolving business needs. This role is embedded within Mercury’s Group IT SAP Team and plays a key part in driving HR digital transformation initiatives.

Key Responsibilities Of The Role

System Configuration & Support

• Configure and maintain SAP SuccessFactors modules such as Employee Central, Performance & Goals, Learning, Recruiting, and Compensation.
• Ensure system stability and alignment with business requirements.
• Troubleshoot and resolve user issues.
• Maintain data integrity and optimize configurations for daily operations.

Integration & Collaboration

• Support replication & integration between SuccessFactors and other enterprise systems.
• Collaborate with HR and IT stakeholders to align system capabilities with strategic goals.
• Participate in cross-functional projects to enhance HR processes.

Continuous Improvement

• Identify opportunities for system enhancements.
• Stay current with SAP Success-Factors updates and best practices.
• Contribute to testing and validation during release cycles.

Competencies

• Strong analytical skills and process improvement focus
• MS Access knowledge is a plus

Essential Criteria For The Role

• Proficiency in SAP SuccessFactors modules
• Skilled in system configuration, user support, and troubleshooting
• Experienced with HRIS integration tools and data flows
• Collaborative team player, able to work with internal and external stakeholders

Desirable Criteria

• Knowledge in time and attendance and SAP payroll a distinct advantage
• Experience in a Success Factors implementation project desired
• Exposure or knowledge of S4, not required, but a distinct advantage

Mercury is an equal opportunities employer.

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