Store Manager
Acme Services
Job Description
Hiring for Store Manager for Leading Quick Commerce Company Location: Bangalore CTC: 6.17 LPA Roles and Responsibilities β Recommend and advise on best practices of picking and packing to improve Cx experience. β Advise partner stores on mechanisms/ processes leading to correct picking/ packing/ billing of Cx orders using appropriate tools and dashboards. β Guide partners on proper usage of dashboards and other portals to prevent any inaccuracies leading to Cx impact. β Assess the quality of Pods on cleanliness, hygiene and DE issues and suggest measures to enhance smooth Ops leading to better Cx experience. β Advise partner stores on speed perception and order fulfillment. Recommend best practices of the same to improve Cx. β Provide recommendations to partners for continuous improvement on delivering best Cx metrics. β Provide recommendations on the training aspects required to deliver/improve Cx metrics. β Provide recommendations to the partners regarding the change in demand pattern/ spike in order volumes due to holidays/ peak season and suggest/ propose measures to prevent any Cx