Senior Sales & Growth Manager

Company Description Evince Development is a CMMI Level 3 certified organization specializing in designing, building, and scaling AI-powered web, mobile, and smart eCommerce platforms. With over 1200 products successfully delivered and a 97% project success rate, our team of 200+ domain experts serves Fortune 500 companies, SMEs, startups, and government organizations worldwide. We are certified ISO 27001, ISO 9001, and are Microsoft Designated and Shopify Partners.

Known for achieving exceptional outcomes in FinTech, eCommerce, healthcare, and several other sectors, we are committed to accelerating digital transformation through secure, results-driven solutions. Our motto, “Delivering Growth by Accelerating Digital Transformation,” reflects our relentless focus on creating value for our clients. Key Responsibilities :- Inquiry Validation & Lead Qualification • Own the first point of contact for all inbound inquiries evaluate business fit, scope, urgency, and commercial viability before any resource is committed. • Conduct structured discovery calls and intake assessments to qualify leads based on industry, budget readiness, project complexity, and strategic alignment. • Filter and prioritize leads from the free-task lead magnet model, ensuring only high conversion prospects are moved forward. • Maintain a rigorous qualification framework (BANT / MEDDIC or equivalent) to protect team bandwidth and maximize closure rates.

Resource Assignment & Relationship Building Post Free Task • Coordinate with delivery leads to assign the right talent after the free task is completed, ensuring a seamless transition from prospect to active client. • Maintain warm, consultative relationships post free-task delivery proactively identifying the next logical engagement before the client disengages. • Design and implement structured follow-up cadences that convert free-task participants into paid, retained clients. Serve as the relationship anchor for key accounts visible, responsive, and commercially sharp at every touchpoint. Lead Generation & Outbound Sales • Drive end-to-end outbound lead generation across E-Commerce, Design, and Marketing services targeting North American and European markets. • Own outreach strategies across LinkedIn Sales Navigator, cold email campaigns, calling, Clutch, Upwork, and relevant industry communities. • Build and manage a target account list by industry vertical, platform (Shopify, Magento, WooCommerce), and company size. • Collaborate with the marketing team on inbound lead magnets, content-driven funnels, and conversion-optimized landing pages. • Develop and refine ICP (Ideal Customer Profile) definitions as the business evolves.

E-Commerce & Design Sales • Own the full sales cycle for E-Commerce services: Shopify / Shopify Plus, Adobe Commerce (Magento), WordPress / WooCommerce, headless commerce, and multi-vendor / omnichannel solutions. • Sell UI/UX and Design services including product UX strategy, brand identity, design systems, and digital experience redesigns. • Craft tailored proposals, solution frameworks, and value narratives aligned to each client's business outcome (conversion uplift, retention, AOV growth). • Confidently engage with technical and non-technical stakeholders from Founders and CTOs to CMOs and Head of E-Commerce. • Negotiate pricing, engagement models (fixed-price, retainer, resource augmentation), and contract terms to reach mutually beneficial closures. Account Management Existing Clients • Own revenue retention and expansion for an assigned portfolio of mid-market and enterprise E-Commerce and Design clients. • Conduct regular Quarterly Business Reviews (QBRs), performance check-ins, and strategic roadmap discussions. • Proactively identify upsell and cross-sell opportunities new platform migrations, redesigns, integrations, or staff augmentation. • Manage contract renewals, SLA adherence, and escalations in coordination with delivery and project management teams. • Track and improve account health metrics: NPS, retention rate, revenue per account, and expansion revenue. Pitching & Positioning Marketing Services • Introduce and pitch Digital Marketing services (SEO, SEM, social media, Content, Email, and Performance Marketing) to existing E-Commerce and Design clients. • Position marketing as the natural next layer on top of a digital build tying service delivery directly to business growth outcomes. • Work with the marketing team to create bundled solution packages that increase wallet share per client.

Vertical Unification E-Commerce, Design & Marketing • Act as the commercial bridge across the three verticals ensuring a unified sales narrative, consistent client experience, and shared pipeline. • Develop cross-vertical solution bundles: E-Commerce store + UX design + SEO/performance marketing. - Establish shared revenue targets, reporting dashboards, and go-to-market approaches across the three service lines. • Work with leadership to define pricing frameworks, service tiers, and positioning for each vertical and combined offering. Team Building & Sales Unit Growth • Identify skill gaps and recommend hires to expand the sales team BDMs, account executives, or lead gen specialists. • Mentor and guide junior sales members, setting clear KPIs and conducting regular performance reviews. • Contribute to onboarding frameworks, sales playbooks, and pitch templates for the growing team. • Build a profitable, scalable sales unit that can operate with increasing autonomy over time. KPIs, Performance Metrics & ROI Accountability • Own personal and team KPIs: MQLs, SQLs, conversion rate, average deal size, sales cycle length, revenue targets, and account expansion rate. • Manage CRM hygiene (HubSpot or equivalent) maintaining accurate pipeline, forecasts, and activity logs. • Report weekly and monthly on performance against targets, surfacing insights, blockers, and opportunities to leadership. • Drive ROI-first thinking every client engagement, campaign, and team action should be tied to measurable revenue impact. • Track and optimize: CAC (Customer Acquisition Cost), LTV (Lifetime Value), and payback period per service vertical.

Must Have Skills • Proven hands-on experience in outbound lead generation and end-to-end sales cycle management in IT services / digital agency environment. • Deep domain expertise in E-Commerce Shopify / Shopify Plus, Adobe Commerce (Magento), WordPress / WooCommerce, and associated tech ecosystems. • Working knowledge of UI/UX design services ability to scope, pitch, and sell design engagements confidently. • Strong familiarity with tools and platforms: Figma (awareness), Klaviyo, Google Analytics, Meta Ads, Google Ads, GTM, Hotjar, Yotpo, and other E-Commerce growth tools. • Extensive experience with LinkedIn Sales Navigator, cold email automation tools, and outbound sequencing platforms. • Demonstrated ability to close high-value deals and manage multi-stakeholder B2B sales cycles. • CRM proficiency HubSpot, Salesforce, or equivalent for pipeline management, forecasting, and reporting. • Strong communication, presentation, and negotiation skills in English (written and verbal). Primary Skills • E-Commerce Platform Sales (Shopify, Magento / Adobe Commerce, WooCommerce) • UI/UX & Digital Design Service Sales • Outbound Lead Generation & Pipeline Development • Full Sales Cycle Ownership Prospecting to Closure • Strategic Account Management & Revenue Expansion • CRM Management & Sales Forecasting • Proposal Writing & Value-Based Selling How to Apply: Interested candidates are invited to submit their resume on [email protected] EvinceDev is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

We are looking forward to meeting our next Spartan!