Senior Business Analyst

Help deliver the UK Government’s AI vision while transforming the Home Office. Our Automation and Innovation portfolio is driving the Generative AI Framework, turning cutting‑edge technology into real‑world impact across Border Security, Immigration, Asylum and Counter‑Terrorism, supporting services used by millions while delivering significant efficiency savings through automation. As a Senior Business Analyst in the Digital Innovation Lab, you’ll identify opportunities where emerging technologies can drive transformation, working with stakeholders to solve complex challenges and leading hypothesis‑driven experiments with engineering teams.

You’ll own key requirements, align solutions to strategic goals, and ensure outcomes are fit for purpose, while also contributing to business architecture and supporting the wider BA community through knowledge sharing and mentoring. What you will bring (Essential Skills) Promoting and building strong relationships with a broad range of people (technical and non-technical), and applying proven communication, and analytical skills to ensure the team’s plans and objectives are achieved. Constructively challenging, negotiating and persuading different stakeholders in order to achieve a consensus in opinion.

Promoting working as a team, contributing ideas and opinions in a flat non‑hierarchical structure and advocating to external people on the team’s behalf. Being adaptable in shifting and uncertain environments. Communicating in a variety of methods, applying the appropriate methods to each scenario/audience.

What you will do Investigating operational and business needs and problems and assisting in the recommendation of service improvement and business solutions. Understanding and defining the problem to be solved and ensuring strategic decision‑making supports business outcomes as well as user needs. Eliciting, analysing and validating business requirements and user needs, as well as business strategy problems, in the most appropriate and effective manner and format.

Collaborating with other professions within scope of the delivery to embed the Business Analysis role and value in the context of a project and multidisciplinary team. Planning and leading large areas of Business Analysis delivery, owning the challenge and driving through to conclusions. Creating acceptance criteria (often utilising the concept of Behavioural Driven Development) to allow your new service to be properly tested.

Modelling processes/procedures using established techniques with understanding of their purpose and importance. Production of periodic performance measures to inform stakeholders and drive discussion around the required service. Please note - 3+ years UK residency is typically required to be eligible for SC Clearance and unfortunately, we cannot offer sponsorship. #J-18808-Ljbffr