Sales Manager - Middle East

Overview

Hyatt Regency London - The Churchill seeks a Sales Manager - Middle East to expand the hotel\'s presence in key Middle Eastern and emerging markets. You will drive commercial success by growing transient, group, and event revenue and by building long-term partnerships with travel partners, corporate clients, embassies, and diplomatic organizations. You’ll work with internal teams to align with the regional sales strategy, provide market insights, and support sustainable revenue growth.

This role offers the chance to shape Hyatt’s position in a luxury market while collaborating across functions and representing the brand at industry events.

• 12 complimentary nights a year across Hyatt Hotels worldwide
• discounted hotel stays for you and your family/friends
• free meals on duty
• Life Assurance
• business attire laundered complimentary
• Headspace membership and EAP access

• Develop and manage a portfolio of Middle East and emerging market accounts, driving transient, group and event revenue opportunities
• Build and maintain relationships with travel agencies, tour operators, corporate clients, embassies and diplomatic organisations across the region
• Identify, qualify and convert new business opportunities in line with the hotel's commercial objectives
• Represent Hyatt Regency London - The Churchill at trade shows, industry events, sales missions and networking functions focused on Middle Eastern markets
• Conduct regular sales calls, client meetings and presentations, both virtually and in person
• Travel within the Middle East and emerging markets as required to support client engagement and business development activities
• Negotiate corporate agreements, preferred partnerships and rate structures in line with revenue strategies
• Collaborate with Revenue, Reservations, Events and Operations teams to ensure seamless service delivery and client satisfaction
• Monitor market trends, competitor activity and client insights to identify growth opportunities
• Maintain accurate account plans, sales activity reports and revenue forecasts using Hyatt sales systems

• commercially focused sales professional
• experience in hotel sales, hospitality business development or account management
• strong understanding of Middle Eastern markets
• ability to build long-term client relationships that deliver value and growth
• confident communicator and relationship builder
• comfortable presenting and attending industry events
• self-motivated, organised and able to manage multiple priorities with attention to detail and service standards

• relationship builder
• confident communicator
• team collaboration
• Hyatt sales systems
• account planning
• revenue forecasting