Sales and Business Development Transformation Partner

We are Goodwin, a multi-award-winning, industry-leading seniors' services and accommodation provider in the ACT and NSW. For over 70 years, our community-owned, not-for-profit organisation has provided the Canberra and regional community with vibrant and luxurious retirement living villages, reliable and innovative home care, and the very best in residential aged care facilities.

Enjoy more than just a great career

At Goodwin, you’ll be part of a respected, values-driven organisation with generous employee benefits. Increase your take-home pay with up to $15,900 tax-free salary packaging plus an additional $2,650 for meal entertainment. You can also access novated leasing, relocation assistance, discounted health insurance, gym memberships, airline lounge memberships, free flu vaccinations, professional development opportunities and more.

About the Role

As a key member of the Transformation Delivery Team, you will provide specialist sales and commercial expertise across strategic initiatives, ensuring solutions are customer-focused, market-ready, scalable, and aligned with Goodwin's long-term growth objectives.

You will work closely with executive leaders, operational teams, marketing, and commercial stakeholders to translate strategic priorities into actionable programs that improve go-to-market capability, customer growth, and commercial performance.

Key Responsibilities

Drive Sales & Business Growth

• Contribute sales and business development expertise to growth-focused initiatives.
• Support the development of go-to-market strategies, sales models, and customer acquisition approaches.
• Embed pipeline management, lead generation, and conversion disciplines into new ways of working.
• Ensure initiatives are designed to deliver sustainable revenue growth and market expansion.

Enhance Customer & Commercial Performance

• Partner with commercial, marketing, and operational teams to align growth initiatives with service delivery capability.
• Support the design of customer journeys, sales processes, and account management frameworks.
• Identify and mitigate risks relating to demand generation, capacity, and delivery readiness.
• Ensure customer experience and brand integrity remain central throughout delivery.

Build Capability & Measure Success

• Support sales capability uplift through improved tools, frameworks, and performance measures.
• Drive adoption of new processes and behaviours across the organisation.
• Define and track key growth metrics including revenue, pipeline health, customer acquisition, and conversion performance.
• Support transition of initiatives into business-as-usual ownership and continuous improvement.

Lead Strategic Transformation

• Deliver end-to-end transformation initiatives aligned to Goodwin's Strategic Roadmap.
• Develop implementation plans, milestones, and delivery roadmaps.
• Manage risks, dependencies, and stakeholder engagement across complex programs.
• Provide insights and reporting to governance forums and executive leadership.

About You

You are a commercially driven transformation professional who combines strategic thinking with practical delivery expertise. You are comfortable working with senior stakeholders, challenging assumptions, and turning growth strategies into measurable outcomes.

Essential Experience & Skills

• Tertiary qualification in Business, Marketing, or a related discipline.
• Proven experience delivering complex transformation, change, or business improvement initiatives.
• Strong background in sales, business development, commercial growth, or go-to-market execution.
• Demonstrated ability to translate strategic objectives into executable programs and measurable outcomes.
• Experience managing stakeholders at executive and senior leadership levels.
• Strong communication, reporting, risk management, and problem-solving skills.

Highly Regarded

• Formal training in sales leadership, commercial strategy, change management, or program delivery.
• Experience with CRM enablement, sales model redesign, customer growth initiatives, or commercial transformation.
• Experience working within a Transformation Office, PMO, or Business Improvement environment.

If you have any questions, please contact us on [email protected]

Goodwin encourages applications from Aboriginal and Torres Strait Islander peoples. We are committed to fostering a diverse and inclusive workplace and strongly encourage candidates from all cultural backgrounds to apply.

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