Operations Manager

Operations Manager We are looking for a highly motivated Operations Manager who is passionate about customer service, team development, and operational excellence. You will thrive in a fast-paced environment and drive performance while leading people. Position Objective Exceptional customer service Employee development and engagement Fleet utilization and asset quality Operational efficiency and profit maximization This role partners closely with the Profit Center Manager to ensure consistent execution of Sunbelt standards while maintaining a safe, well‑organized facility.

Key Responsibilities Partner with the Profit Center Manager to develop and maintain rental operation standards Ensure compliance with company policies, procedures, OSHA, DOT, and safety regulations Maintain customer service levels above company standards Deliver a consistent service message across all customer‑facing team members Train, coach, and develop rental operations staff Improve equipment quality and reduce driver loading time Manage fleet quality control and associated rental costs Set clear, measurable objectives and motivate teams through ongoing evaluation and feedback Maximize operational efficiencies and recommend process improvements Manage yard operations to ensure safety, organization, and productivity Conduct safety audits, training, and daily/weekly truck inspections Oversee HR administration including scheduling, payroll, and documentation Explain billing procedures clearly to customers to build trust and transparency Assist customers in determining rental needs through strong product knowledge Monitor inventory levels and communicate needs to management Lead daily meetings to review objectives, safety topics, and priorities Maintain clean, organized, and safe premises Education & Experience 3+ years in the rental equipment or construction industry 1+ year of operations, retail, or people management experience Skills & Knowledge Strong leadership and team‑building abilities Excellent organizational and problem‑solving skills Proven ability to identify issues and implement corrective actions Solid working knowledge of construction equipment Effective written and verbal communication skills Basic proficiency in MS Office, Outlook, internet systems, and Wynne (or similar ERP systems) Benefits Competitive pay and performance‑based opportunities Medical, dental, and vision coverage RRSP match Paid time off, paid holidays, and sick time Career advancement and internal promotion opportunities Ongoing training and professional development Employee Assistance Program (EAP) Safety‑first culture with industry‑leading training Pay Base Pay Range: 74,411.00 - 102,315.40. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. EEO Statement Sunbelt Rentals is an Equal Opportunity Employer and supports diversity in the workplace.

Veterans are encouraged to apply. #J-18808-Ljbffr