MICE Sales Manager

Overview

As MICE Sales Manager, you drive revenue for Park Hyatt London River Thames by securing meetings, incentives, conferences and events business. You’ll work with Sales, Revenue and Events to position the hotel as a premier luxury destination. You’ll identify opportunities, manage enquiries and contracts, and build strong client relationships.

You collaborate across Hyatt networks to grow national and international business, while forecasting and reporting performance. This is a chance to shape luxury hospitality experiences at a flagship property.

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays for you and family/friends
• Business attire laundered complimentary
• Headspace membership and EAP access
• 50% discount on food and beverages at Hyatt hotels
• Continuous learning and career development opportunities

• Identify and convert new MICE business opportunities
• Manage group/event enquiries, proposals, contracts, and client negotiations
• Build and maintain relationships with corporate clients, agencies and key accounts
• Conduct sales calls, client meetings, networking events, and site inspections
• Monitor market trends and competitor activity to identify opportunities
• Collaborate with the Hyatt Sales network to drive national/international business
• Review conversion performance and support forecasting and reporting
• Ensure booking details are recorded and handed over to Events team

• Experience in hotel sales, groups and events or MICE sector
• Strong ability to build relationships and convert enquiries into revenue
• Confident presenting to clients and negotiating for a luxury brand
• Excellent organisational skills and attention to detail
• Collaborative mindset and ability to thrive in fast-paced environments

• Relationship building
• Negotiation
• Communication
• Cross-functional collaboration
• Attention to detail
• Initiative