⚡ New
Marketing Operations Specialist
Octopus Energy
LondonFull-timeMid LevelOn-site
Job Description
Overview
As Marketing Operations Specialist, you will support B2C and B2B communications, helping to build and test customer journeys across channels. You’ll gain hands-on experience with engagement tools, data segmentation, and campaign performance analysis in a fast, in-house marketing team. You’ll ensure messages land cleanly and deliver a great experience for an international audience.
This role offers a hands-on path into marketing operations within a highly ambitious, green-tech business.
Pay / Benefits- salary flexibility
- autonomy at work
- in-house collaborative culture
- employee benefits hub
- perks and recognition
- opportunities for internal growth
- Build and nurture multi-channel customer journeys in OneSignal across B2C, B2B, and OEM ecosystems
- Rigorous QA and testing of emails, push notifications, and in-app messages to optimize subject lines, links, and layout
- Maintain clean data and deliverability through segmentation, suppression management, and best practices
- Track engagement metrics and translate insights into new growth opportunities
- Collaborate with Product, Design, Ops, and Marketing to align transactional messaging with growth plans
- Uphold the warm, human tone of Octopus Electroverse and Octopus Fleet in all communications
- Contribute to rollouts of Electroverse and Octopus Fleet into new international markets
- Genuine interest in the technical side of email marketing and customer journeys
- Strong eye for detail and grammar
- Basic knowledge of email marketing campaigns (not essential but a plus)
- People person who enjoys working with a diverse team
- Passion for building a green product and decarbonising the planet
- Interest in the e-mobility industry is essential
- Attention to detail
- Collaboration and teamwork
- Communication
- Email marketing campaigns
- OneSignal
- Segmentation and deliverability
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