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Marketing Operations Specialist

Octopus Energy

LondonFull-timeMid LevelOn-site

Job Description

Overview

As Marketing Operations Specialist, you will support B2C and B2B communications, helping to build and test customer journeys across channels. You’ll gain hands-on experience with engagement tools, data segmentation, and campaign performance analysis in a fast, in-house marketing team. You’ll ensure messages land cleanly and deliver a great experience for an international audience.

This role offers a hands-on path into marketing operations within a highly ambitious, green-tech business.

Pay / Benefits
  • salary flexibility
  • autonomy at work
  • in-house collaborative culture
  • employee benefits hub
  • perks and recognition
  • opportunities for internal growth
Responsibilities
  • Build and nurture multi-channel customer journeys in OneSignal across B2C, B2B, and OEM ecosystems
  • Rigorous QA and testing of emails, push notifications, and in-app messages to optimize subject lines, links, and layout
  • Maintain clean data and deliverability through segmentation, suppression management, and best practices
  • Track engagement metrics and translate insights into new growth opportunities
  • Collaborate with Product, Design, Ops, and Marketing to align transactional messaging with growth plans
  • Uphold the warm, human tone of Octopus Electroverse and Octopus Fleet in all communications
  • Contribute to rollouts of Electroverse and Octopus Fleet into new international markets
Key requirements
  • Genuine interest in the technical side of email marketing and customer journeys
  • Strong eye for detail and grammar
  • Basic knowledge of email marketing campaigns (not essential but a plus)
  • People person who enjoys working with a diverse team
  • Passion for building a green product and decarbonising the planet
  • Interest in the e-mobility industry is essential
  • Attention to detail
  • Collaboration and teamwork
  • Communication
  • Email marketing campaigns
  • OneSignal
  • Segmentation and deliverability

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