ERP Support Specialist

Job DescriptionMy Dublin based client is recruiting for a ERP Support Specialist to assist with a Business Central Project. This is a perm role working on a hybrid model. Key Responsibilities Administer, support, and maintain Microsoft Dynamics 365 Business Central, working with external support partners where required.

Plan, configure, test, and implement system enhancements, upgrades, and releases while minimising business disruption. Collaborate with stakeholders to gather requirements and deliver Business Central solutions aligned with business needs and governance standards. Manage user accounts, security roles, and access permissions in line with organisational security policies.

Troubleshoot and resolve application issues, coordinating with vendors and support partners to restore service and prevent recurring problems. Monitor system performance and recommend improvements to enhance stability, usability, and efficiency. Maintain system documentation, support procedures, knowledge articles, and change records.

Deliver user training and ongoing guidance to encourage adoption and best practice. Support governance, compliance, audit, business continuity, and recovery activities. Assist with licence management, reporting, and budget monitoring.

Key Skills & Competencies Strong knowledge of Microsoft Dynamics 365 Business Central administration and configuration. Excellent analytical and problem-solving skills with the ability to diagnose technical and functional issues. Experience managing system changes, including planning, testing, deployment, and post-implementation support.

Good understanding of user security, role-based access control, and information security principles. Strong stakeholder management and communication skills, with the ability to explain technical concepts to non-technical users. Experience producing technical documentation, user guides, and support materials.

Understanding of governance, compliance, audit, and change management processes. Well organised, proactive, and able to manage multiple priorities. Qualifications & Experience Degree in Information Technology, Computer Science, Business Information Systems, or equivalent experience.

Experience administering or supporting Microsoft Dynamics 365 Business Central in a live environment. Experience managing user security and permissions. Experience delivering ERP implementations, upgrades, enhancements, or integrations.

Experience working with managed service providers, software vendors, or implementation partners. Microsoft Dynamics 365 Business Central certification (desirable). Knowledge of project delivery, continuous improvement, or business process optimisation methodologies (advantageous).

HOW TO APPLY: To apply for this role, please submit your updated CV. If your skills and experience match job requirements, you will be contacted to discuss your application in detail. SIMILAR ROLES OPEN: As a specialized recruitment agency, we also have several other permanent and contract roles available.

Visit our website for more information or explore additional opportunities. Skills: ERP Support Specialist Microsoft Dynamics 365 TPBN1_IJ