Director of Sales & Marketing

Overview

As Director of Sales & Marketing you will drive the commercial strategy for one of London’s iconic luxury hotels. You’ll lead the Sales & Marketing function within the Leadership Committee, shaping revenue growth across rooms, events, dining and partnerships. You’ll partner with Revenue Management, PR, Operations and Hyatt’s global teams to identify opportunities and deliver high-impact campaigns, while building strong relationships with luxury advisors and stakeholders.

You’ll develop and mentor a high-performing team, using data-driven decisions and storytelling to enhance the hotel’s prestige and commercial results. This role offers a meaningful chance to influence the hotel’s position in

• bonus package
• private healthcare
• enhanced pension
• 12 complimentary nights
• family and friends discounts on Hyatt stays
• Headspace membership

• Define and execute the hotel's commercial strategy to drive revenue across rooms, meetings and events, dining experiences, and partnerships
• Identify new business opportunities and develop innovative sales and marketing initiatives
• Strengthen presence in the luxury travel market and manage relationships with luxury travel advisors, corporate partners, consortia, event planners, and stakeholders
• Collaborate with Revenue Management, PR, Operations and Hyatt's global teams to align campaigns and client engagements
• Lead and develop a high-performing Sales & Marketing team, fostering collaboration, accountability and commercial excellence
• Utilize data-driven decision making and storytelling to enhance the hotel’s reputation while delivering commercial results

• commercially astute leader with luxury hospitality experience
• track record of revenue growth across multiple market segments
• ability to protect brand integrity and rate positioning
• experience developing long-term commercial strategy and negotiating with influential clients
• strong leadership with a collaborative style and ability to inspire teams
• comfortable representing the hotel on a global stage

• leadership
• collaboration
• relationship-building
• data-driven decision making
• creative storytelling
• campaign planning