Digital Marketing Account Manager

Overview

Traffic Radius, a leading digital marketing firm specializing in SEO, SEM, website development, conversion rate optimization, and social media marketing, is seeking a Senior Account Manager to join our dynamic team in Melbourne. The ideal candidate will have a passion for digital marketing and a proven track record in business consulting while maintaining client relationships. You will play a pivotal role in ensuring client satisfaction and driving project success through effective communication and strategic planning & business consulting.

Responsibilities

• Manage and nurture client relationships to ensure high levels of satisfaction and retention.
• Oversee the execution of digital marketing projects, including SEO, SEM, and social media campaigns.
• Collaborate with cross-functional teams to develop tailored marketing strategies that align with client goals.
• Conduct market research and analysis to identify new opportunities and optimize existing campaigns.
• Provide regular updates and reports to clients, ensuring transparency and ongoing communication.
• Troubleshoot and resolve client issues in a timely and professional manner.
• Monitor industry trends and competitor activities to enhance service offerings and client strategies.
• Maintain project timelines and deliverables, ensuring that all tasks are completed on schedule.

Requirements

• Proven experience in account management or a related field, preferably in digital marketing.
• Strong communication and interpersonal skills, with the ability to build rapport with clients.
• Excellent time management and organizational abilities, with a knack for prioritizing tasks effectively.
• Proficient in digital marketng consulting for SEO, SEM, Google AdWords, and social media management.
• Strong problem-solving skills and the ability to think critically under pressure.
• Experience with project management tools and methodologies.

Nice-to-Have

• Familiarity with analytics platforms such as Google Analytics, SEMrush, or similar tools.
• Previous experience in a technology-focused company.
• Additional certifications in digital marketing or project management.

What We Offer

• Competitive salary and benefits package.
• A supportive and collaborative work environment.
• Opportunities for professional growth and advancement.
• Access to ongoing training and development resources.
• A chance to work with a talented team dedicated to delivering high-quality services.

Join Traffic Radius and be a part of a team that values innovation, communication, and client success. We look forward to your application!

Required Skills:

Client Relationship Management, Communication Skills, Customer Service, Time Management, Problem Solving, Project Management, Market Research, search engine optimization, digital marketing, google adwords, social media management, business consulting

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