Claims Analyst

At Cole International, we break down the complexities of international trade to deliver creative, reliable logistics solutions. With over 60 years of experience, we’re committed to earning trust one shipment at a time. Our people are passionate about what they do, and their deep industry knowledge drives us to constantly improve and find better ways to support our customers.

Why You'll Love This Role As a Claims Analyst, you’ll play a vital role in helping our clients navigate the intricate world of customs and compliance, ensuring smooth transactions and problem resolution. You’ll enjoy a work environment where innovation is appreciated, and your contributions make a real impact on both our business and our clients. What We Offer Location: Calgary or Edmonton, AB (candidate may be based in either city) Flexible work hours to help you maintain a healthy work-life balance Opportunities for continuous learning and professional growth A comfortable workspace with dual monitors and all the tools you need to succeed Supportive and collaborative team environment What You'll Do Monitor CAD file status with CBSA, ensuring accuracy in credits, payments, and other transactions Process Statements of Adjustment and assist in closing CAD entries Provide technical support to Cole branches and clients, guiding them through customs regulations and CAD amendments Oversee Voluntary Disclosure Program applications, handling CBSA case files with precision Perform additional duties as needed, supporting the National Claims Manager and ensuring timely, accurate results Offer top-notch customer service by addressing inquiries and facilitating post-entry corrections What You'll Bring A completed Grade 12 education, with additional studies in international trade, business, or management A Customs Qualification Certificate, CCS, or equivalent is required Minimum 2 years of experience in customs, with a solid understanding of compliance, tariff interpretation, and HS classification Proficiency with Microsoft Office and the ability to navigate complex customs software Strong attention to detail, excellent communication skills, and a commitment to delivering excellent client service A proactive approach to problem-solving and the ability to work independently Join Our Team If you're ready to bring your skills to an environment where your impact is valued, we encourage you to apply.

Make sure to include the hashtag #ColeCareers in your application submission. Let’s grow together! #J-18808-Ljbffr