Area Manager Accessories

MAJOR ACTIVITIES : 1. Driving ACCESSORIES Turnover in the network : ▪ Driving ACCESSORIES Wholesale in the network by achieving the targeted ACCESSORIES per CAR penetration ▪ Driving ACCESSORIES Retail through Workshop for existing Car Parc ▪ Enhance retail penetration of ACCESSORIES through Rural Channel 2. Contribute towards customer retention : ▪ Promotion and sale of Renault Services – Extended Warranty, Easy Care (AMC) and RSA through Showroom and Workshop 3.

Contribute to Customer Satisfaction on Accessories : ▪ Ensure Quality Fitment of ACCESSORIES and service delivered to customers on ACCESSORIES ▪ ACCESSORIES warranty monitoring 4. Drive productivity enablers : ▪ Ensure “basics” are in place in all Dealerships (ACCESSORIES Brochures, POS, ACCESSORIES Display, Availability and Training of ACCESSORIES Manpower, Accessorised car in SR) ▪ Actions to reduce dispersion between Dealers. ▪ Optimization of Accessory inventory in the Network (Focus on penetration level) ▪ ▪ Eliminate sale of non-Genuine ACCESSORIES in the dealership. 5. Support Field Activities : ▪ Support on Field Deployment - New Accessories Launch /Limited Edition/New Vehicle Launch/New Dealer Setup CHALLENGES: Role Complexity : Buy-in from Network on Renault Genuine accessories only Renault Services sale: Offer advantages of Service retention, overall impact on parts T/O Reduce dispersion in ACCESSORIES performance among the dealer groups.

Solution Mechanism : ▪ Interaction with the dealership team and regular monitoring of KPIs. ▪ Review with ACCESSORIES team on monthly basis.