Operations Manager at Rentokil Terminix
Rentokil Pest Control South Africa
Job Description
Lead operational excellence at Rentokil Terminix in Calgary, AB as an Operations Manager. Focus on team development, customer satisfaction, and achieving business objectives every day. As the Operations Manager, you will be responsible for overseeing pest control technicians, ensuring exceptional client service, and driving revenue growth.
This role combines leadership, financial management, and daily fieldwork, embodying Rentokil Terminix's commitment to quality pest control solutions. You'll need a flexible schedule to manage client relationships and training effectively. Key Responsibilities: β’ Train and lead a team of service technicians β’ Manage daily operations for superior customer service β’ Oversee financial performance of the operations β’ Conduct territory visits to support client and technician needs β’ Prepare and submit operational reports as required Requirements: β’ 3-5 years of management experience in customer service β’ Pest control management experience necessary β’ Strong mentoring and coaching skills β’ Excellent verbal and written communication β’ Valid driverβs license required Drive client loyalty and expert service at Rentokil Terminix while fostering professional team growth. #J-18808-Ljbffr