Microsoft Dynamics Consultant

* Senior Dynamics 365 Developer * Location: Gurgaon/Hyderabad/Bangalore/Pune/Chennai/Bhopal/Jaipur Contract Duration: Long term Experience: 10+ years * PF & BGV are mandatory * Key Responsibilities: • Support the development and customization of Dynamics 365 Customer Service solutions • Implement configurations such as entities, forms, views, workflows, and business rules • Assist with Copilot (AI-powered) feature configuration and enhancements • Build and support solutions using Power Platform (Power Apps, Power Automate, PowerPages/PowerPortal) • Support integrations and data flows with guidance from senior developers • Participate in Agile ceremonies including sprint planning, reviews, and retrospectives • Assist with testing, documentation, and defect resolution • Learn and follow coding standards, security models, and best practices Required Qualifications: • Bachelor’s degree in Computer Science, IT, or a related field • Microsoft Dynamics 365 or Power Platform certification • 5+ years of experience with Dynamics 365 CE / Customer Service (or strong hands-on exposure) • Basic understanding of Dataverse, security roles, and case management concepts • Exposure to Power Platform (Power Apps, Power Automate) • Willingness to learn AI-driven features such as Dynamics 365 Copilot Nice to Have • Exposure to Azure services or APIs • Experience working in Agile teams • Good communication and collaboration skills