LPN/RN Care and Services Manager

## LPN/RN Care and Services ManagerApplylocations: ParaMed - Calgary, Albertatime type: Full timeposted on: Posted Todayjob requisition id: R32270**Job Description**In the role of Care and Service Manager (CSM), you have the opportunity to lead our clinical supervisors and front line staff in making a difference in the lives of the patients that we serve.**Why you’ll love working here:*** Celebration and Recognition programs* Comprehensive health and dental benefit plans* Education allowance for employees and family* Opportunities for career advancement* Employee Assistance Program* Employee perks and exclusive offers**What you’ll do:*** Show respect for cultural needs, dignity, privacy and confidentiality of staff and clients* Coach and mentor clinical supervisors on their role in overseeing care delivery and on how to support front line team members and patients and their families* Monitor care and service delivery performance and clinical indicators* Participate in the interviewing, orientation, ongoing supervision, and performance management of clinical supervisors* Ensure completion of all mandatory training and skill development* Create and maintain the on-call schedule for clinical Supervisors* Respond to clinical concerns from staff, contractors, funders, clients and families* Review all client safety incidents and participate in the investigation and resolution* Provide clinical leadership at the district* Provide oversight of CQI activities related to care and service including staff participation and problem-solving teams* Ensure compliance to ParaMed policies, procedures and legal requirements for yourself and all staff* Participates in necessary care conferences with Health Care team, Contractors and funders* Work collaboratively with a multi-disciplinary team consisting of government agencies, healthcare workers, and other community resources* Demonstrate continuous learning and professional development through involvement in conferences, committees and networks**What you bring:*** Registration/licensing in good standing as a Licensend Practical Nurse or Registered Nurse with CLHA or CRNA.* BScN preferred* Minimum of three (3) years in a formal nursing leadership role required* Flexibility in hours worked in order to accommodate operational needs* Minimum of 2 years’ experience as a practicing Registered Nurse, in a community setting* Working knowledge of applicable health care legislation including Mental Health Act, Substitute Decisions Act, Healthcare Consent Act, Privacy / Personal Health Information Act and others* Knowledge of standards of care for palliative, wound, IV therapy and other specialties in order to offer guidance on best practices in these areas* Superior oral and written communication skills to effectively interact with clients, families, contractors, and staff to resolve conflicts* Effective skills in critical thinking and problem solving* Knowledge of applicable community resources available for clients and families* Current certification (within the past 12 months) of First Aid, CPR, completed within Canada* Excellent computer skills including experience in Word and Excel* Able to provide a current, clear criminal back check with Vulnerable Sector Screening (VSS)*We are committed to providing an accessible and inclusive hiring process. Accommodations are available on request for candidates taking part in all aspects of the selection process.* #J-18808-Ljbffr