General Manager
TSI Group
Job Description
The General Manager is responsible for all aspects of divisional operations: sales, production, human resources, quality, and financial performance. A true operational leader, this person ensures the achievement of productivity and quality targets while driving a culture of continuous improvement. This role is central to the company’s growth strategy.
This is a unionized facility with a positive and cooperative relationship with the United Steelworkers Union. The Responsibilities Develop an intimate understanding of the business, product lines, and operations Work with VP Sales to develop and execute a growth strategy including sales and operational targets, business objectives, and financial plans that will lead to improved performance. Develop, leverage, and maintain strong working relationships with customers, employees, and ownership Continuously improve organizational efficiency both in the administrative/office side of the business and in the plant Recruit, onboard, coach, and evaluate all team members Develop employee skills and potential through hands‑on mentorship and structured feedback Foster a positive, inclusive workplace culture focused on collective performance Manage unions, scheduling, attendance, conflicts, and disciplinary actions in line with HR policies Ensure clear, effective communication between shop floor teams and senior management Manage the division's operating budget and report on variances to senior leadership Optimize production costs across raw materials, labour, subcontracting, and equipment Analyze financial indicators (unit costs, project margins, productivity) and drive action plans Contribute to the quoting process by providing accurate data on capacity and production costs Support capital investment decisions through rigorous return‑on‑investment analysis Experience, Qualifications & Attributes Bilingual French/English is required Bachelor's degree in Industrial Engineering, Mechanical Engineering, or a related field an asset Minimum 8–10 years of manufacturing experience, including at least 5 years in team management Strong people leader, capable of engaging a unionized workforce Experience in stainless steel fabrication, welding, forming, or machining is a strong asset Knowledge of ISO 9001, ASME, CWB standards and precision manufacturing practices Familiarity with Lean, Six Sigma, or Kaizen methodologies (certification an asset) Ability to read and interpret technical drawings and engineering specifications Proficiency with ERP/MRP systems and the Microsoft Office suite #J-18808-Ljbffr