Cloud Solutions Analyst

Salary Range: $70,000.00 To $81,000.00 Annually Job Title: Cloud Solutions Analyst Vacancies: This posting is for (1) current vacancy Location: Toronto, ON | Vancouver, BC | Ottawa, ON | Calgary, AB | Halifax, NS | St John's, NL | Kelowna, BC | Prince George, BC Detailed office location information can be found by visiting https://cancer.ca/en/contact-us Work Model: Hybrid Work Model Salary Band: 6 ($70,000 - $81,000 CAD) Overview The Canadian Cancer Society works tirelessly to save lives, improve lives and drive collective action against cancer. Together with patients, volunteers, donors and communities across the country, we raise funds to invest in transformative cancer research, provide a caring support system for everyone affected by cancer and advocate to governments to create a healthier future for all. Reporting to the Manager, Cloud Solutions, the Cloud Solutions Analyst provides operational support, planning and engineering for CCS’s Microsoft 365 and Azure cloud environments.

This role supports and enhances cloud-based collaboration, automation and AI-driven solutions by leveraging Microsoft 365, Azure, Power Platform and Copilot technologies. The analyst contributes to continuous improvement through automation, low-code solutions and responsible adoption of AI tools to improve efficiency, reliability and user experience. Responsibilities Administer Azure cloud services and infrastructure, including identity, access and security controls Develop, implement and support organizational Microsoft Teams and SharePoint team sites Configure and support selected SaaS platforms, including tenant configuration, integrations, access controls and ongoing operational support Design, build and maintain workflow automations using Power Automate to streamline business processes and reduce manual effort Integrate Power Automate flows with SharePoint, Teams, Forms, Outlook and third‑party systems where applicable Build and enhance Power Apps (Canvas and basic Model Driven) solutions for internal teams Apply best practices for automation governance, error handling, documentation and performance optimization Assist with testing, deployment and lifecycle management of automation solutions Support adoption of Microsoft Copilot across Microsoft 365 applications (SharePoint, Teams, Outlook, Word, Excel, etc.) Assist in creating, configuring and maintaining Copilot Studio agents, including knowledge source configuration, topic design, conversation flows, basic integrations and troubleshooting Demonstrate basic AI and Agentic AI knowledge, promote best practices, responsible AI principles, data privacy and security considerations Collaborate with stakeholders to identify safe and valuable AI use cases Support documentation and user guidance for Copilot and AI‑enabled tools Provide technical support for Microsoft core business applications and cloud services Analyze and resolve user issues related to: SharePoint Online, OneDrive, Exchange Online, Microsoft Teams, Microsoft Forms, Power Apps, Power Automate, Power BI, Microsoft Dynamics and other Microsoft services Resolve assigned incidents, service requests and change requests; act as an escalation point for complex Microsoft 365 issues Proactively monitor systems, identify issues and troubleshoot in a timely manner Adhere to technical standards, policies, best practices and organizational change management processes Identify technology enhancements that improve system reliability, security and user experience Create and maintain clear, concise technical and end‑user documentation for automation, AI and cloud solutions Provide advice, knowledge sharing and informal training to peers on Microsoft 365, Power Platform and Copilot tools Contribute to cloud, automation and AI‑related projects as part of the broader Digital Strategy and Technology business unit Contribute to our culture of diversity, inclusion, belonging and equity (DIBE) by ensuring that all staff feel represented, valued and heard across all aspects of their identity Other duties as assigned Qualifications Bachelor’s degree in an area of specialty or equal certifications Minimum 3 years of hands‑on experience with Microsoft 365 (SharePoint, OneDrive, Teams, Exchange Online) Strong hands‑on experience with Power Automate, Power Apps, Power BI, Azure services and Active Directory/Entra ID Experience in cloud environment and SaaS platform administration Microsoft Copilot and Copilot Studio, including basic agent creation Understanding of automation concepts and workflow design Knowledge of cloud security, identity and access management and Zero Trust architecture Strong analytical and problem‑solving skills Excellent communication and stakeholder engagement abilities Ability to gather business requirements and translate them into technical solutions Strong organizational and time‑management skills Adaptable with a continuous learning mindset, particularly around AI and emerging technologies Ability to work independently and manage multiple priorities Familiarity with PCI compliance concepts Bilingualism (French/English) is highly preferred, with French an asset Others may apply Benefits CCS provides impactful opportunities to transform the lives of Canadians affected by cancer.

We offer a competitive salary, excellent benefits including paid parental leave, family sick time and health insurance. Equal Opportunity We encourage applications from all qualified candidates, including those from equity‑deserving groups such as BIPOC, 2SLGBTQI+ communities, individuals with disabilities, veterans and others who contribute to the richness of our organization. #J-18808-Ljbffr