Manulife Business Analyst for Controls

Become a Business Analyst in the AdminAdvantage team at Manulife, focusing on optimizing operational controls in a hybrid model. This role combines risk management with data analytics to improve service delivery. As part of Group Benefits Operations, you will engage with admins and business leaders while maintaining effective controls and monitoring.

Your role will ensure that controls are not isolated but integrated into everyday processes. If you're skilled at turning data into actionable insights and have a passion for enhancing operational efficiency, this is the role for you. Key Responsibilities: • Evaluate effectiveness of operational controls • Analyze exceptions for trends and improvement • Monitor automation tools for proper operation • Conduct data validation and resolve anomalies • Collaborate with frontline teams for control clarity Requirements: • Experience in operational controls or risk monitoring • Strong analytical skills in data validation • Familiarity with tools like Power BI and Confluence • Effective communication with technical and non-technical teams • Ability to prioritize and manage competing tasks Leverage your analytical and operational skills to enhance client experiences at Manulife. #J-18808-Ljbffr