Customer Service Crew

We’reON A BOAT & Melbourne Water Taxis and we provide truly memorable and sustainable boating experiences on Melbourne’s Yarra River.

We are seeking

Dock Crew to work at our base WTC Wharf swell as other Melbourne locations.

Join our team to assist with the daily operations of our two companies whilst delivering exceptional customer experiences. If you’re an energetic natural pro at customer service and love rolling-up your sleeves to get it done, then we want you! Our customers love us as and we plan to keep it that way.

As the highest ranked boat company in Melbourne on Google & Trip Advisor we deliver a high standard of customer service to our customers. This role involves cleaning our vessels to a high standard, provide safety briefings swell as performing administrative tasks from the Yarra River.

This is a hands-on role responsible for the day-to-day fulfilment of our businesses operating 7 days a week!

As this is a causal role shift hours vary from 3-40 per week dependant on weather/bookings/business needs.

Seasonal/full time contracts available for the right staff.

Personality & attributes:

Great communicator, with high attention to detail

The ability to handle a wide range of tasks and priorities

Cool under pressure and able to work quickly and decisively

Comfortable working in a dynamic and fast-paced environment

Deliver amazing customer service

Working in a professional team swell as individually

Strong verbal and written communication skills in English

Can listen and act on directions with safety as a key priority

Experience in delivering exceptional customer service

Victorian Marine License Holder

Coxswain Grade 3 or higher

Maintenance experience

Boating experience

Benefits include:

A great working environment

Staff Commission

Discount at local bars, restaraunt's and attractions

More boat rides then you can poke an anchor at

If this sounds like the job for you or if you would like any further information, we’d love to hear from you!

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