Travel Coordinator Mumbai

About the Company

V.I.P. PAX Holidays LLP is a Mumbai-based travel and tourism company established in 2019, specializing in comprehensive travel management, holiday planning, and customized travel solutions.

Position - Travel Coordinator

Office Location : Horniman Circle, Fort, Mumbai, Maharashtra - 400001

Job Summary

We are looking for an organized and customer-focused Travel Coordinator to plan and manage travel arrangements for leisure, corporate, and group travelers. You will handle end-to-end travel needs including flights, hotels, tours, and visas while delivering excellent service and a smooth travel experience.

Key Responsibilities

• Travel Booking: B2B bookings with flights, hotels, holiday packages, rail tickets, transfers, and travel insurance.
• Itinerary Planning: Design customized travel plans tailored to client preferences, budgets, and schedules.
• Customer Support: Assist clients with visa guidance, travel documentation, pre-departure queries, and last-minute travel changes or disruptions.
• Vendor Coordination: Partner with airlines, hotels, tour operators, and Destination Management Companies (DMCs) to secure bookings and resolve issues.
• Records & Compliance: Maintain accurate booking records in the CRM system and ensure adherence to travel policies and regulations.

Educational Qualification

• Bachelor’s Degree or Diploma in Travel & Tourism, Hospitality, or a related field.
• Certification in Travel & Tourism (IATA/UFTAA or equivalent) is preferred.

Experience

• 3–5 years of experience in a travel agency, tour operator, DMC, or corporate travel environment.

Key Skills & Attributes

Hands-on experience with GDS platforms -Amadeus, Galileo, Sabre etc and also Rezlive, TBO Tek and Tripjack are mandatory

• Solid understanding of international destinations, visa processes, and travel insurance.
• Strong communication, customer service, and problem-solving skills.
• Detail-oriented with the ability to manage multiple bookings simultaneously.

Working Days: Monday to Saturday

Should you require any further information, please feel free to reach me at my below coordinates.