Sales Development Representative

About the Company

Hectae Analytics and Software Solutions (Haass) is a premium partner for Freshworks, helping businesses adopt CX and IT solutions across global markets including EMEA, APAC, and the United States.

Role Details

• Role: Sales Development Representative (SDR)
• Location: Perungudi, Chennai (Work from Office)
• Employment Type: Full-Time
• Experience Required: 6 months – 1 year in sales / outbound prospecting

Role Overview

We are looking for a driven Sales Development Representative to own outbound prospecting for Freshworks' product suite. You will identify, research, and engage target accounts across global markets (EMEA & APAC), working closely with Sales Managers and Account Executives to build a healthy, qualified pipeline.

Key Responsibilities

• Drive outbound prospecting across email, LinkedIn, and cold calling to generate qualified meetings/opportunities
• Research target accounts and buyer personas to craft personalized, relevant outreach
• Qualify inbound and outbound leads against defined ICP (Ideal Customer Profile) criteria
• Collaborate with Sales Managers and AEs to refine targeting, messaging, and outreach cadences
• Consistently meet or exceed monthly/quarterly pipeline generation targets
• Use sales engagement and prospecting tools such as Apollo.io, Instantly, and LinkedIn Sales Navigator
• Maintain accurate, up-to-date records of prospect and account activity in CRM
• Stay current on Freshworks' product offerings and competitive landscape to speak credibly with prospects

Eligibility Criteria

• 6 months to 1 year of proven experience in an SDR, BDR, or outbound sales role (B2B SaaS preferred)
• Strong verbal and written communication skills
• Hands-on experience with prospecting/sales engagement tools (Apollo.io, Instantly, LinkedIn Sales Navigator, or similar)
• Working knowledge of CRM tools
• Comfortable engaging with international prospects across EMEA, APAC.
• Self-motivated, target-driven, and comfortable with outbound cold outreach
• Willingness to work full-time from our Chennai office