Business Development Executive
ILEM JAPAN
Job Description
Position Overview
We are looking for a driven and relationship-focused Business Development professional to lead sales and growth initiatives
within the Cafe segment of the HORECA (Hotel, Restaurant, Cafe) channel. The ideal candidate will have a strong background in B2B sales to cafes, QSRs, or food & beverage outlets, with a proven ability to build partnerships, drive revenue, and expand
market presence.
Roles & Responsibilities
● Identify, prospect, and onboard new cafe, QSR, and HORECA clients within the assigned territory
● Build and maintain strong relationships with cafe owners, chains, franchise operators, and procurement teams
● Achieve monthly, quarterly, and annual sales targets for the cafe segment
● Develop and execute territory-wise business development plans to grow market share
● Conduct regular client visits, product demonstrations, and negotiations
● Manage the complete sales cycle — lead generation, pitching, negotiation, closing, and after-sales support
● Coordinate with supply chain/operations teams to ensure timely order fulfillment and service delivery
● Monitor competitor activity, market trends, and pricing within the cafe/HORECA space
● Maintain accurate records of client interactions, sales pipeline, and forecasts (CRM/Excel)
● Collaborate with marketing teams for promotional activities, trade schemes, and visibility drives
● Ensure high levels of customer satisfaction and repeat business through consistent engagement
Required Skills & Experience
● 3–5 years of proven experience in cafe sales / HORECA / B2B field sales
● Strong existing network within cafes, coffee chains, restaurants, or food service outlets is a plus
● Excellent communication, negotiation, and relationship-building skills
● Self-motivated with a target-driven approach and strong ownership mindset
● Ability to travel extensively within the assigned territory
● Proficiency in MS Office/Excel; CRM tool experience preferred
● Basic understanding of the F&B/coffee/beverage industry, pricing, and distribution dynamics
Educational Qualification
● MBA/PGDM in Sales & Marketing.
Key Competencies
● Territory & Account Management
● Consultative Selling
● Negotiation & Closing
● Market Intelligence
● Relationship Management
● Ownership & Accountability
ilemjapan.com