Customer Service Officer

The Customer Service Officer is responsible for delivering high-quality customer support, ensuring timely resolution of enquiries, and maintaining strong relationships with Pneutech customers.

About Pneutech

Pneutech is the largest Australian owned pneumatic and automation solution and component supplier in the country. We partner with premier manufacturers from around the globe to provide our customers with cost-effective and innovative solutions.

Working across a number of sectors including manufacturing, mining, health, agriculture, construction, transport, food, engineering and renewable energy, Pneutech is looking to significantly expand our presence across Australia.

Key Responsibilities

• Respond to customer enquiries via phone and email
• Process orders, quotes, and information requests accurately and in a timely manner
• Coordinate with internal teams for order fulfilment and technical support
• Maintain accurate customer records and documentation
• Support continuous improvement in customer service processes

Key Skills & Experience

• Previous experience in a customer service or administrative role
• Strong communication and interpersonal skills
• High attention to detail and organisational ability
• Proficiency in Microsoft Office and CRM systems
• Ability to multitask and prioritise in a fast-paced environment

#J-18808-Ljbffr