SAP Customer Service
Capgemini
Job Description
Role: SAP CS Professional
Location: Bangalore, Pune, Mumbai & Gandhinagar
Experience: 6 to 12 Years
Role Overview:
The Senior Lead SAP S/4 Sales is responsible for delivering SAP implementation activities within the Functional stream, leveraging expertise in SAP S/4 Sales & Distribution. The role ensures high-quality solution delivery aligned with project standards and business requirements.
Key Responsibilities:
Lead and execute Customer service Sales & Distribution related tasks during design, build, testing, and deployment phases.
Design and validate SD processes : sales orders, delivery, billing.
Ensure SD integration with EWM for outbound and with Finance for revenue recognition and tax.
Collaborate with cross-functional teams to ensure integrated solution delivery.
Support issue resolution, enhancements, and performance improvements.
Prepare documentation, test scripts, and deployment materials.
Required Skills
• SAP S/4 Sales & Distribution & Customer Service Module
• SAP S/4HANA (Retail template awareness)
• MDG and master data governance awareness
• Testing (SIT/UAT) & cutover readiness
• Stakeholder management & documentation
• Order-to-Cash, delivery & billing
• SD–EWM integration