Construction Sales Administrator

Job DescriptionConstruction Sales Administrator Location: Millennium Park, Cappagh Road Ballycoolin, Dublin 11, D11PN52 Hours: 45 hours Reporting to: Customer Service Manager The Panda Group is Irelands leading provider of waste management and recycling solutions. The key elements of the business are collections, processing, and conversion to energy. The Role The role of working in the construction division covers all aspects of waste removal and disposal within the construction industry.

Handling compliance paperwork, disposal policies, sales for new works, quoting new and existing accounts, retention on existing works, any changes to costs, policies and compliance, booking orders via phone and email, retaining POs and handling invoices queries relating to pricing and POs. Through this division we are very hands on with our customer portfolio and in turn gain positive relationships with sites and office personnel. What Youll Be Doing Youll be responsible for: Answering incoming emails and directing emails to appropriate personnel Answering questions about our organisation and providing customers with other information as required.

Dealing with service queries/complaints and liaising with other departments to resolve issues. Process all customer related queries and requests in a timely and consistent manner. Making outbound calls to customers when requested Forwarding documents/reports to customer when needed (all relevant compliance) Calls / ordering - what to look for on orders- waste types, costs etc CIS- all aspects Logs- dealing with issues- wasted journeys etc Invoice queries PO and cost based.

Reports- all aspects Compliance- EWC codes, LEED, waste categories Pricing jobs- what to look for and how to evaluate About You Have Elemos experience (if internal) Excellent communication, organisational and interpersonal skills Excellent level of computer literacy a must (help expedite report generation as required), excel would be a positive. Knowledge of the Waste Industry an advantage Demonstrates ability to tactfully handle difficult situations. Good team player Flexible- days can often change and we need to be able to accommodate.

What We Offer Full Time / Permanent after successful completion of 9 months probation Paid Annual Leave Access to staff well-being programmes Sports and Social Clubs Flexibility with Hybrid Working Opportunity to earn bonus. Career development through mentoring and training Corporate Social Responsibility Opportunities TPBN1_IJ