Senior Manager, Application Development

BUSINESS UNIT DESCRIPTION:

Enterprise Payments Technology (EPT) is a technology function within CIBC Enterprise Technology, supporting the applications and platforms that enable wire payment processing services across the bank. We are responsible for designing, building, implementing, and maintaining innovative, secure, resilient, and scalable solutions for business-critical high-value payment capabilities, including Wires. Through the Enterprise Wires Modernization (EWM) program, our team is delivering a modernized wire payment platform that provides easy, flexible, and personalized solutions to enhance the client experience and support the banks evolving payments strategy.

JOB PURPOSE:

The Senior Manager, Application Development is responsible for managing multiple development projects, development groups, and application support functions for a major line of business. The role applies professional knowledge to oversee the development, testing, and implementation of organization-wide systems while directing, motivating, and developing staff to maximize their individual contribution and function effectively as a team. This role leads resource planning and allocation, monitors and improves quality, promotes best-practice development techniques, and partners with the business in the development, testing, and implementation of application programs that support business improvement.

KEY ACCOUNTABILITIES:

• Design and Delivery Leadership: Lead the functional design and development of application systems across various technologies and platforms. Translate user requirements into process and data specifications and ensure designed solutions meet business needs.
• Technical Consultation: Provide senior-level technical consulting to IT senior management and technical teams, including technology selection decisions in situations where business requirements may not be fully defined.
• Quality and Best Practices: Champion code quality and software design excellence using SOLID design principles. Lead the use of best-practice development techniques and support high standards for implementation, testing, and operational stability.
• Lead technical design and development activities for complex application systems and integrations.
• Support implementation and seamless integration of vendor applications where applicable, ensuring compliance with CIBC standards.
• Lead code review sessions and ensure overall code quality aligns with business and project requirements.
• Monitor production and user acceptance testing support to troubleshoot complex problems on applications and technologies.
• Design end-to-end technical solutions for tier 1 data store applications with near real-time reporting capability.
• Assess infrastructure capacity and provide recommendations, including multi-tier application integrations using MQ, APIs, feeds, and related patterns.
• Support database design considerations including data models, partitioning, archival strategies, and performance optimization.
• Provide effort estimation for analysis, design, development, and testing activities.
• Understanding Requirements: Track and analyze the operating environment for specified services and implement corrective actions as needed. Work with clients and internal partners to determine, negotiate, and manage services to the agreed standards. Monitor service levels to identify opportunities for improvement and recommend appropriate solutions.
• Set appropriate context when assigning work to ensure that individuals roles support the achievement of the business units priorities and CIBCs overall goals
• Build team and individual capabilities by providing development opportunities such as job shadowing, special projects, and training
• Manage performance by providing fair and accurate formal and informal feedback, identifying and removing obstacles to performance and by explaining how performance expectations align with business priorities
• Create a positive work environment and being an effective role model by championing CIBCs mission, vision and value
• Ensure compliance with policies, standards, guidelines and controls by applying the policies and controls fairly and consistently so employees understand what to expect
• Hire the right people in the right jobs to align individual capabilities with job requirements and business unit goals
• Lead and coach a high-performing team of individuals. Direct, motivate, and develop your team, maximizing their contributions and professional growth. Share knowledge and collaborate to develop effective solutions to problems.
• Work closely with clients and business partners to develop, test, and implement application programs. Impact and improve the business by advising application owners on technology possibilities and requirements.

CROSS-FUNCTIONAL RELATIONSHIPS:

• Collaborates with peers both inside and outside the work unit when identifying, discussing, and resolving business issues related to the work area.
• Interacts regularly with business partners, clients, and IT teams for purposes of obtaining or exchanging information related to application development, integration, and support.
• Works closely with external vendors when establishing and monitoring service level agreements and when defining service requirements.
• Participates in internal and external committees as required to support business and technology initiatives.

COMPLIANCE REQUIREMENTS/RESPONSIBILITIES:

• As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls.
• As a manager of people, this job must ensure all employees within the business unit comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls.

AUTHORITIES/DECISION RIGHTS:

• As a key contributor to the business unit, this job has the authority to recommend changes to business processes in order to enhance operational efficiency and effectiveness.
• As a manager of people, this job has the authority to assign tasks to employees within their span of control, select individuals for hire, assess individual performance, make employee compensation decisions and take disciplinary measures up to and including termination.

JOB DIMENSIONS:

• Leads the technical delivery of multiple, Supports multiple business platforms and technology within Enterprise Payments Technology
• Provide Advisory and support services provided to business units and project teams by monitoring and taking the required actions to resolve any incidents

KNOWLEDGE AND SKILLS:

• Education:Bachelors degree or equivalent in Computer Science, Engineering,ITor related technical discipline.

Must Have Skills:

• 10 + years experience leading a team of developers and ability to coach and develop team members.
• Hands-on experience in software design using SOLID design principles.
• Understanding of Client Data Management solutions; knowledge of cloud application design patterns; Agile methodology and Scrum team experience.
• Experience in Azure Data Factory, Azure SQL MI, JAVA 17, J2EE, Oracle (11g or higher), JavaScript, JSON, XML, Visual Studio Code, SQL, Power BI, Azure APIM, IBM MQ, ADLS, Azure MSI/MUI, Azure RBAC, Azure NSG.
• Experience building and integrating with external systems using SOAP/REST APIs; knowledge of Single Sign-On.
• Knowledge of GitHub, Jenkins, Maven, Ansible, and Artifactory.
• Experience with Delta Lake, databases, data export/import from SQL Server offerings and ADLS; performance tuning for Azure SQL MI; expertise in SQL query optimization, indexes, partitions, and data files.
• Experience with waterfall methodology; knowledge of Agile and DevOps methodologies.
• Understanding of large value payments and Wires, SWIFT, ISO 20022, LVTS/Lynx.
• Experience with incident, problem, and change management.
• Strong verbal and written communication skills to articulate clearly to technology partners.
• Digitally savvy, innovative, embraces evolving technologies, and able to influence others.

Nice To Have:

• Payments Domain Experience
• Working Experience with swift messaging standards
• Financial and Banking Experience

WORKING CONDITIONS:

• This role operates within a normal office environment with little exposure to adverse working conditions.