Customer Service & Admin Officer

Town and Country Asbestos Removal – Bunbury WA

We're looking for someone special to join our growing, family-owned team.

Town & Country Asbestos Removal is seeking a reliable, organised and friendly Admin & Bookings Coordinator to help keep our Bunbury office running smoothly. This is a casual role with opportunity for full time, where no two days are the same—you'll be assisting clients, coordinating bookings, managing enquiries and keeping everything on track behind the scenes.

As our business continues to grow across Bunbury, Perth and regional WA, we're looking for someone who enjoys variety, takes pride in their work and loves being part of a supportive team.

Want to stand out? Start your cover letter by telling us something you're great at outside of work. We love getting to know the person behind the résumé.

Key responsibilities

• Answering phones and handling incoming enquiries with warm and friendly customer service
• Booking site visits and jobs
• Triaging emails and updating job cards
• Following up pending quotes
• Supporting the office team with general admin and coordination
• Helping keep records, files and close‑outs organised

What we're looking for

• Admin, bookings, customer service or office experience
• Organised, reliable and punctual
• Able to stay calm when things are busy
• Enjoys working as part of a supportive team
• Comfortable using Mac and Apple devices and softwares

What we offer

Town and Country Asbestos Removal offers a supportive and inclusive workplace where your contributions are valued. We provide on‑the‑job training to ensure you're equipped to succeed in your role. Our team is dedicated to maintaining a positive work culture where every employee is treated with respect and professionalism.

We encourage open communication and provide support for your development within the business.

Bonus points if you have

• Trade, construction or service business experience
• ServiceM8 experience
• Confidence with spreadsheets and registers
• Some understanding of OH&S or HR admin
• Ability to help with smaller, straightforward quotes
• Immediate start
• Grow with us as the business continues to evolve
• A welcoming, family‑owned business where people genuinely care
• Join a team that supports one another and shares the load
• Enjoy a role with plenty of variety where no two days are quite the same

We're looking for someone who is warm, friendly, practical and organised. Someone who enjoys pitching in, is happy to lend a hand where needed and values being part of a team. We want this to be a workplace where your contribution is genuinely noticed and appreciated, with the opportunity to shape the role around your strengths as you grow with us.

If this sounds like you, we can't wait to hear from you!

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