Principal Business Analyst

Job Summary

• Employment type – Temporary Full‑Time, hybrid working, 35 hours per week
• Salary – $154,231 pa - $178,369 pa plus employers’ contribution to superannuation and annual leave loading
• Location – Parramatta
• Grade – Clerk Grade 11/12

Your Role

As a Principal Business Analyst (Integration & Pega) you’ll undertake complex Integration Analysis and Pega Business Analysis activities that are critical to the successful delivery of 2 major ICT transformation programs delivering enterprise‑wide technology solutions that drive meaningful outcomes.

Working with senior stakeholders in a collaborative and high‑performing environment, you’ll influence strategic decisions, solve complex challenges, and contribute to large‑scale initiatives. We offer flexible working arrangements, a strong culture of innovation and continuous improvement, and the opportunity to make a real impact across the department.

What You’ll Do

• Lead integration analysis activities, including interface definition, API requirements, data mapping, and cross‑platform solution design support.
• Provide specialist Pega leadership, including solution requirements and assurance, delivery oversight, capability uplift, and transition‑to‑support activities for Pega‑based solutions.
• Facilitate workshops and engage stakeholders to define requirements and drive project outcomes.
• Analyse and document business processes, system integrations, and future‑state solutions.
• Perform data and interface mapping and provide insights using SQL and advanced Excel.
• Support end‑to‑end project delivery, including solution design, testing, documentation, and risk management.

What We’re Looking For

• Extensive Principal Business Analyst experience in complex technology environments, including Enterprise integration grade platforms, Pega platforms, and requirements management.
• Strong analytical skills with expertise in process modelling, data mapping, solution analysis, and translating business requirements into technical solutions.
• Excellent stakeholder engagement and communication skills, with the ability to influence and collaborate across business and technical teams.
• Advanced Excel skills, with the ability to analyse, interpret, and present complex data.
• Proven end‑to‑end project delivery experience, including testing, documentation, governance, and managing competing priorities.

What We Offer

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & wellbeing and employee assistance programs.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners to improve lives and realise the potential of children, adults, families and communities. We’re focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Inclusion and Diversity

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for up to 18 months.

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