Membership Sales Officer

Full-time Contract Entry Level

Posted 08 Jul 2026

Description

• Fixed-termopportunity until April 2027 — make a genuine impact across the 2026/27membership campaign.
• Be the voiceof the Bombers, connecting supporters to the Club they love.
• Experience professionalgrowth and exclusive perks.

About us

The Essendon Football Club - “TheBombers” - are a professional sporting organisation in the Australian FootballLeague, home to several teams, including AFL, AFLW, VFL, VFLW and WheelchairFootball programs. But we’re more than the game. At Essendon, unity binds us.We firmly believe that our strength comes from standing together as One Club,embracing our rich diversity, and uniting around a shared purpose.

Our passionfuels every kick, every play, and every decision.

The essence of the Essendon legacy isdeeply woven into the fabric of the Australian sporting calendar, throughsignificant events such as the ANZAC Day and Dreamtime clashes, underscoringour commemoration and connection to national identity. Our heritage sets usapart, shaping our ethos and inspiring our journey. We strive to be betterevery day, pushing the boundaries and relentlessly pursuing excellence.

Butamidst the intensity of competition, respect remains paramount. We care aboutour impact on others, whether it's our teammates, opponents, or our community.When we ‘Don the Sash’, we do so with unity, passion, excellence, and respectguiding our every move, Always Striving toward our next triumph on thepremiership stage.

About the role

Ready to turn passion into connection? We’relooking for Membership Sales Officers to join our Consumer team on a fixed-termbasis until April 2027. Based at The NEC Hangar at Melbourne Airport andreporting to the Membership Sales Manager, you’ll play a key role in growingand retaining our passionate member base through proactive, targeted andfriendly phone-based communication.

This is a fast-paced, KPI-driven sales role where every conversion counts. With asales-first mindset, you’ll be driving high volume outbound sales campaigns torenew, upgrade and acquire new members into the red and black family.

You’ll be the first point of contact for membersand supporters, helping with inbound enquiries across phone, email, andface-to-face channels, with exceptional customer service, accurate datahandling and a genuine desire to create memorable experiences for oursupporters.

About you

You’re a confidentcommunicator who enjoys building rapport quickly, asking great questions andturning conversations into positive outcomes. You may come from sales,retention, customer service, call centre, sport, membership, ticketing oranother fast-paced service environment — what matters most is your energy,resilience and commitment to doing great work.

You’ll bringexperience meeting targets, managing high-volume enquiries or calls, and usingsystems such as CRM platforms, Outlook, Word and Excel. You’re reliable,organised and accountable, with the ability to stay calm under pressure andkeep member experience at the centre of what you do.

Experience in asporting or member-based organisation, outbound sales, ticketing or Archticswould be a bonus, but it’s not essential.

If you’re passionate about people,motivated by goals and excited by the opportunity to contribute to one ofAustralia’s most iconic sporting clubs, we’d love to hear from you.

The Perks

• Extra Time Off? Absolutely! Ontop of standard leave, EFC People get up to 10 additional leave dayseach year, aligning with Footy Department mini-breaks or at the discretion ofour Executive Team.
• Family Comes First. We know family is your priority, and it’s ourstoo. That’s why we offer generous paid parental leave for both primaryand non-primary carers.
• Fitness & Wellbeing Perks.Take care of your mind and body with our Wellbeing program, run inpartnership with Converge. Plus, enjoy access to our state-of-the-art elitefitness facilities and heavily discounted access to Windy Hill FitnessCentre for you and your partner.
• Level Up Your Career. AtEFC, we never stop learning! All team members have access to EFC LearningPrograms, with face-to-face and online learning designed to support yourprofessional growth.
• And That’s Not All!Enjoy exclusive discounts from our Commercial Partners, plus twoFlexi Home & Away memberships giving you access to all Essendon home& away games at Marvel Stadium and the MCG. Add in free onsiteparking at our state-of-the-art HQ, The Hangar, and exclusive inner sanctumevents and experiences!

Please keep reading...

Researchshows that while men apply to jobs when they meet an average of 60% of thecriteria, women and other marginalised folks tend to only apply when they tickevery box. So, if you think you have what it takes, but don't currently meet allthe criteria, please still consider applying.

At the Essendon Football Club, we arecommitted to fostering a diverse, equitable, and inclusive workplace whereeveryone feels valued and empowered. We welcome candidates of all backgrounds,experiences, and perspectives to join our team. Our goal is to create anenvironment where everyone can thrive and contribute their best work.

Allapplications will be treated with respect and confidentiality, and we endeavourto provide timely responses.

With our commitment to promoting and protecting thesafety and wellbeing of children and young people in our care, we undertakeseveral screening processes to ensure this commitment is upheld. This includesensuring all our people hold a valid employee Working with Children/VulnerablePeople check and a satisfactory criminal history record check.

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