Account Manager
Kaliba
Job Description
Account Manager – NetSuite (Leading ERP Partner | Chatswood, Hybrid)
About the Company
yA leading NetSuite partner in Australia, this business delivers ERP solutions to SMB and mid-market organisations. Known for its fast-paced, high-ownership culture, they’ve built a strong and loyal customer base and continue to grow through long-term client success.
Role Overview
You’ll take ownership of a portfolio of 50–100 existing customers, focusing on both retention and growth. This is a commercially focused account management role where you’ll be working directly with business owners and key decision makers.
Key Responsibilities
- Building and maintaining strong customer relationships
- Ensuring clients are achieving maximum value from the platform
- Identifying upsell and expansion opportunities across accounts
What You’ll Be
- 2–4 years’ experience in tech sales (SDR/BDR ready to step up or junior AE/AM)
- Exposure to NetSuite, ERP, or broader business applications
- Strong stakeholder management and communication skills
- Ability to manage multiple accounts and competing priorities
- Comfortable in a fast-paced, high-growth environment
Package
$100K base + $150,000 variable potential.
Why This Role
- Genuine full ownership of an established customer base
- Direct access to senior business stakeholders and decision makers
- Fast-paced, high-growth environment with strong backing
- Stable business with an existing, loyal client portfolio