Sales Support Consultant

Career Area: Sales

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.

We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Caterpillar Remanufacturing Since 1973, Cat Reman has helped bring the value at the core of every Cat product back to life.

Customers look to Cat Remanufacturing for high-quality solutions that are good for their business and support sustainability. By taking a full lifecycle view of our products – design, manufacture, service, and remanufacture – Caterpillar delivers differentiated value while enabling a circular economy. It’s rewarding to work with an inspiring team where every contribution matters.

Role Definition

Drive achievement of the business plan through strong sales execution, dealer network development, and strategic partnerships with truck dealers and independent repair facilities. Focuses on identifying growth opportunities, strengthening channel performance, and aligning commercial strategy with inventory and operational execution.

Responsibilities

• Drive strategic alignment with dealer leadership teams
• Develop Caterpillar dealer strategies & sales action plans to grow capability & market share
• Lead sales execution across assigned territory by identifying and closing opportunities with dealers & repair shops
• Build & expand relationships with truck dealers and independent repair facilities
• Establish strategic partnerships with key accounts ensuring alignment on pricing and availability
• Identify market trends
• Support inventory planning to align supply with demand
• Collaborate in the development and execution of truck sunset strategy
• Collaborate with internal teams to resolve operational and supply challenges
• Monitor sales metrics and dealer performance for continuous improvement
• Deliver value‑based solutions that improve uptime and cost efficiency

Skill Descriptors

• Customer Focus (Extensive Experience) Builds strong relationships through proactive engagement. Anticipates customer needs and delivers tailored solutions. Drives satisfaction through execution and follow‑through.
• Industry Knowledge for Trucking & Construction (Working Knowledge) Understands construction industry applications and commercial trucking. Knowledge of dealer networks and aftermarket channels. Aware of market drivers such as uptime and seasonal demand.
• Sales Execution & Business Development (Extensive Experience) Executes sales plans and exceeds targets. Develops new business opportunities. Manages pipeline and drives closures.
• Dealer Development & Relationship Management (Extensive Experience) Coaches and develops dealer capabilities. Builds long‑term strategic partnerships. Monitors performance and drives improvements.
• Inventory & Operational Alignment (Working Knowledge) Understands inventory and supply chain dynamics. Aligns demand planning with sales execution.

Location

Melbourne
Estimated Travel Greater than 50%

Compensation & Benefits

• Competitive salary based on degree and professional industry working experience.
• The Total Rewards package includes: Competitive remuneration package, Attractive Bonus and Share options, Career development with global prospects, A strong commitment to safety and your wellbeing, An inclusive workplace culture focused on quality, customer service and the environment, A commitment to diversity and inclusion, equal opportunity, and equal outcome, SMART spending APP.

Equal Opportunity Statement

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.

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