Business Analyst

Benefits

• Team discount at Bunnings and other Wesfarmers brands (Kmart, Target, Officeworks)
• Free standard OnePass membership
• Access to over 100 exclusive team member benefits across health, shopping, travel, stay, wealth, work and leave
• 12 weeks paid parental leave regardless of gender
• Annual festive gifts and discounted food and drinks at Bunnings Café
• Traveling store team member opportunities

About the role

We are looking for an experienced Business Analyst to join our POS & Payments team to support applications that deliver an optimal customer experience in‑store and online. The role directly impacts day‑to‑day operations and involves facilitating change, analysing business processes, and driving efficient solutions.

Responsibilities

• Conduct discovery sessions to elicit business and customer needs from stakeholders
• Analyse, create, maintain, and communicate requirements artifacts (Epics, User Stories) to scope business rules, processes, interactions, and information flow
• Identify risks, issues, assumptions, and dependencies
• Facilitate interaction with delivery teams to drive solution design, estimation, prioritisation, and planning
• Support and guide Product Owners through end‑to‑end discovery and delivery
• Clarify requirements and contribute to defect, risk, and enhancement management during delivery
• Champion best practices in Business Analysis across the broader business

Qualifications & Experience

• Demonstrated experience in Business Analysis or equivalent
• Experience eliciting requirements and authoring business requirements documents
• Proficient in structured analysis of business models, process models, data models, and workflow models, ideally for mobile applications
• Expertise in breaking down large work items into manageable user stories using Jira, Confluence, Miro (or equivalent)
• API & integration literacy
• Experience practicing agile delivery, including behavior‑driven development, discovery to delivery, facilitation
• Workshop facilitation experience
• Retail industry experience valued

EEO Statement

We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply. All applicants aged 15 or over are eligible to apply.

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